Ryan S.
I order a pair of jl audio subwoofer…
I order a pair of jl audio subwoofer grills. They didn't fit my sub. So they sent me a "discounted shipping tag" to send them back. Which is outrageous. Ive been buy electronics online for twenty years and this is the first for me. Bu ow well. What a couple bucks. Nope! It cost me $23 to send 2 pounds. The grills were only 35. I should have sold them on my own. Customer service is garbage. They dont care about you. Just their money. I will never shop at online car stereo again. P.s i tried writing a review for the grills but they won't post it. Garbage site. Go somewhere else
Response from OnlineCarStereo.comSep 20, 2024
Hello Ryan, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA88, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department



