OnewindoutdoorsReviews of onewindoutdoors.com

Was gonna purchase a hammock but after reading the negative reviews and them all being the same, making the return and getting a refund back almost impossible. Doesn't seem like money back guarantee no hassle to me. Sounds shady business practices. No thank you will look somewhere else.

Abosluteley discraceful service. EDIT: The payment for both failed purchases have now been withdrawn from my bank account, no refund as promised.. this is straight up scam.. Tried placing an order TWICE, and got cancelled both times. I contacted customer service which told me my order was a "High risk" order and therefore cancelled it? They then asked me to send them a picture of me holding up my credit card next to my face to ensure i was a real person... what in the world is this kind of demand??? Absolutely worst and most fishy company i've come across.... STAY AWAY!

Items arrived damaged, which looked like the package had been slashed with a knife. Considering the cut was on the inside fold of the package it would indicate that this was done before it left Onewind. Customer service are a nightmare to deal with, and when they finally agreed to send replacements for the parts that were damaged, they sent different items claiming that they could not supply the items separately. Basically, I did nit get what I paid for or ordered. On contacting them, I was told I have to pay for the return of the items damaged by them. So be aware that, although this company makes good stuff, when things go wrong, they are unwilling to recognise their responsibilities. Customer service is full of false promises, and you will just lose money.

The items have not arrived yet.