Future MotionReviews of onewheel.com

I bought 2 GT’s for my kids for Christmas. The first board wouldn’t engage, we had to send the foot sensor in, which they replaced, other than the shipping costs because apparently nothing was wrong but yet it worked when they sent it back. Our second board quit working about 5 months in. Had to ship the whole board in, they claim water damage has ruined the motor and something else. They claim these boards are for all terrain and water resistant. My son has only ridden it once in a mild rain storm. They sent me a bill for just shy of $700 to fix it. Their “warranty” covers $0 for water damage, they said in the future don’t ride it in any moisture. Even though they say they’re water resistant… they are not. They are expensive, for the price and being a US company I would expect more on their warranty. Do yourself a favor and save yourself the $3200 I have already spent on one board. Not to mention their warranty is only for a year and is a limited warranty at that…. I’m afraid of future repair costs of these boards, save yourself the headache and don’t buy one.

Awful customer service, snake like business practices. Never buying another one or recommending it to anyone. I wish I could find all the people I did reccomend it to once upon a time and take it back. Awful

Bought a Pint X and the battery failed at 630 miles. The warranty period for the battery is only 622 miles or 6 months. Future Motion said they couldn't diagnose the reason for the battery failure but said I was "out of warranty". I own 6 other PEVs with much higher mileage and have never had a battery failure. They charged me $500 to replace the battery (a small 342 watt hour battery). Keep in mind there is no other option for repair - they won't sell you parts or allow you to repair your own board. You are basically a hostage to whatever Future Motion wants to charge you. If you don't agree to their decision you end up with a useless board. I thought I was getting a quality product with a good warranty but that wasn't the case. I won't be buying anything else from Future Motion. Buyer Beware!!

Received broken, never was returned, they sent me back a fender and rails 8 months ago. Nothing I can do. Just hitting all these reviews. Also 40 of my friends. Still no response from Jeff. Pint x is dangerous do not buy. Not for kids. Used XR plus more stable and you can buy pre owned for 600.00 Unless you have health insurance as the boards can have a mind of their own. They also extremely loose value out of the box. I have many and just wanted to get a new pint x for my experienced friends to ride when they visit. But now I’m out 1650.00 minus the fender which I sold to get some money back. If you think this is a joke, email them. Jeff will not respond for months. No support. Zero. Be smarter then myself! Do it for the kids! Keep them off these boards. They can result in DEATH. Read the lawsuits

I bought 2 one wheel GT's and when I have riden them both without doing anything crazy, riding normal under 15 mph it nose dives without any warning and I almost killed myself four times riding either OW GT. Tire pressure was normal. These boards are very dangerous and I feel they are defective. I just fell 15 min ago and almost dislocated my shoulder, scratched up my face, arms, knees and hands. I do not trust these boards any more and I have a fear now to ride them. will get an attorney to see what can be done at this point. These boards are highly unreliable and extremely dangerous

Future Motion wins the "ABSOLUTE WORST CUSTOMER SERVICE OF ALL TIME" award.

Terrible customer service! there is no way you contact them, you can only send a ticket and they reply with steps as if it's automated reply. The product is great but for this price, we expect a better customer support!

Super dodgy company that does not care for its customers in the slightest. Avoid !