Future MotionReviews of onewheel.com

Anti consumer, aways first to blame the consumer even if it is there issue. Will not provide any support to there overpriced products. Look elsewhere for your floating needs as FM is the worse company I have had to deal with in a long time. Wish I would have never ordered from them, love the product hate the company so much that is ruined the products fun. Floatwheel or VESC is the way to go!

From where I start...?

Owned a OneWheel back in 2017. The device failed as I was cruising between work and classes in Cleveland, Ohio. I was going a significant speed and the front suddenly dropped to the pavement and pitched me off onto it. It tore my rotator cuff and biceps tendon, and I got a bone fleck in my upper arm. By the conclusion of physical therapy, I ended up losing about 30-40% of function in that arm. I informed Future Motion and they asked me to return the OneWheel for a "free tune-up". I took that to mean that they wanted to wipe the data on it, so I never did. The bottom line: These devices are nothing like Segways, which are very stable. They are prone to failure and can seriously injure or kill even the most experienced riders. You've been warned. (Date of experience should read 'circa summer of 2017')

0 stars if I could, bought a Onewheel GT, it worked for a month, then the sensors footpad stopped working. Had to pay $80 to ship it back into one wheel, they claim it’s working just fine, when I got it back same thing, almost impossible to get the motors to engage, and when the do it’ll randomly just turn off…this thing is a death trap. $2300 piece of junk…DONT BUY

I bought a One Wheel Pint from Future Motion a few months ago. Everything was going fine until July 18th. I was taking a casual ride up to the gym when my board suddenly stopped on a dime at full speed sending me flying into the sidewalk. Board had a full charge, I was riding properly and safely, no obstructions on the side walk. Wearing all appropriate safety gear. There is no warning about this in the safety tutorials and instructions. Even one of their associates told me over the phone that this was not supposed to happen. This accident sent me to the ER with bruised ribs and a fractured right hand. I'm lucky it didn't send me flying into rush hour traffic. I sent the board in for evaluation and they "couldn't find anything" wrong with it. I asked for a refund, despite the no refund policy, because I didn't trust the board or the company anymore. They denied. Their explanation was this, "it's the magic of the board." They suggested that I sell their unsafe board to someone else. Well, I wasn't going to put someone else's life in danger so I surrendered it back to them so that they could at least dispose of it properly or get some use out of it. With me it would've just ended up in the dumpster. After the accident, a recall notice was issued for a firmware update. Turns out, the issue that prompted the recall is exactly what caused my accident. And I wasn't the only one who experienced it. Thinking this was irrefutable proof that the board was unsafe to ride at the time of the accident, I again asked for a refund. Future Motion is sticking to their no refund policy despite the fact that their board was deemed unsafe by the CPSC. The lack of good business ethics in this situation is absolutely appalling. To add more frustration to the matter, I used Klarna for financing. Both Klarna and Future Motion have both been giving me the runaround claiming neither of them have the power to do anything about the situation. Which is absolutely ridiculous.

This company has a terrible reputation in the Onewheel community. As a company, they are hated by the very community that supports their product. This is due to their constant bickering with the community and government agencies. Recently, they recalled all their onewheels due to an inherent flaw with the design which is not a recall, but a software update. This update adds another warning signal on top of the 2 other warning signals already built into the onewheel, but does not address the fundamental flaw of the design. Stay away - this is one of the most dangerous PEVs out there.

This product has dangerous features built into it that can cause serious injuries no matter how coordinated or athletic you are. You do not have control with this product. I’d stay away from future motions.

They do not support right to repair. They force you to send it back to them for proprietary parts and service. DO NOT BUY ANY OF THEIR PRODUCTS! Report them for fraud on the ftc website. It should not cost $600 for a BATTERY or $225 for a single small tire. This is a crime against their own customer base and they should have to face the consequences of that. BOYCOTT!!!