OneTrolleyReviews of onetrolley.com

I too ordered a bag July 23, 2018 and was told twice it was being processed the third time I’m told them if they didn’t respond and give me an answer I was turning them into PayPal which I used to purchase the bag. That was after 2 months of waiting. Three days later with no response I contacted PayPal and they started an investigation and they emailed me 2 weeks later and refunded my money. Do not order a bag or anything else from them as this has happened to a lot of people!

Ordered the product 10 weeks ago. Have sent Two messages asking for the order to be cancelled and a refund issued. The continue to say the order is being processed and blame the shipping company. Will not provide shipping company contact. Scam? Two weeks later and still no update from them. I have submitted a claim through PayPal. Stay away from this vendor.

Ordered a leather bag on 7/28/18 so that is 2 months I have waited with no information on tracking my pkg but they email me that it is still in progress. This is ridiculous & wrong to treat customers this way.

I, too, ordered a purse in July. Continue to get the same cover response as Christine. Have contacted Better Business Bureau

I purchased the purses I kept seeing online for sale as gifts for an event I had coming up. I paid 112.00 for them on July 23 and my card was charged accordingly. It has now been 11 weeks and I still do not have my product. I have repeatedly contacted the company and have been told that they will send me shipping information as soon as they get it from the shipping company. I have requested a refund/cancellation and am told that I cannot cancel the order until I return the merchandise that they still have not sent! I truly wish I had seen the negative reviews on this company prior to ordering. What a scam!! I will also be filing a complaint with the FTC.

I ordered three handbags and have never received them. I’ve only received the runaround and weekly emails advertising these same handbags for sale!! Due to no knowledge of when my paid order on July 24, 2018 will ever be delivered, I requested a full refund after 40 days and have been told I will not receive it until after delivery and then I can request for return. I should have never been charged until items where in stock and ready to be shipped. I have been more than patient initiating more than five follow-up responses with the same vague answers. I even inquired as to why they are promoting items that are not in stock and even that response was vague. These handbags were gifts that the events have all passed and I’m out of $112.00 plus replacement for the event gifts. I wish I had read the complaints about this company prior to ordering else I would have never entered their site. If the promotion looks to go to be true, trust those Sellers who have great business practices!! How can this fraudulent ordering we stopped?

In March I ordered two purses, it’s now August and no delivery. I did contact them, the first time they said it’s on it’s way. The next few times they don’t answer me. That’s $120 I’ve lost!!