OnestopvanhireReviews of onestopvanhire.com

They will never return your £500 deposit and will rob you blind with extra charges go to a decent dealer

The one star reviews on here are correct. Birmingham Driver Agent and One Stop Van Hire should be avoided at all costs.My son has lost a lot of money and exhausted himself trying to make a decent living from delivery work. Promises of good weekly earnings come to nothing and when you leave they chase you for extra money you don’t owe.

Worked for this company back in 2024 and from reading these reviews thy haven’t changed how they work..Disgusting fraudulent company , charging excessive fees of 200 pounds a week out of weekly wages. When I quit and gave the van back they tried to state I had to pay the reminder of the van “lease” which supposedly amounted to just over £7000. They tried to hand this supposed debt to a collection agency. I lawyered up and th legal aid provided stated to this company they were acting illegally and fraudulently and I never heard from them again after we threatened lawsuit. Please do not let this company bully you into paying anything you don’t want to pay, and please seek legal advise. The bank on you believing you’ve done something wrong and will scam you out of as much money as they can! Shocked to see they are still operating !! This combined with unsafe working conditions , overworked and exhausted drivers , one of which almost lost his life after crashing his van from falling asleep behind the wheel. DO NOT WORK FOR THIS COMPANY !!!!

Absolute scam of a company had the van for two months decided enough was enough told them I’ll be returning it before the hire renewal ends for me it would have ended on the 7th of December 2025. They told me to drop it off over email on the 6th December before 12pm so I’ve gone ahead and done that because whenever you try do an off hire on their site it doesn’t work when you try press save. Emailed them numerous times to tell them and confirm with them that I was returning the van and have returned the van and they have started another term for another month of hire even though they have the van with them. Every driver I’ve talked to has said these guys are the worst going, they don’t answer the phone and if it rings it goes to voicemail you can’t even leave a voicemail because they inbox is full and so the only way you can contact them is through email and right now they’re supposed to be giving me my £500 deposit back I’m on their case for it but judging from other reviews and other drivers doesn’t look like I’ll be getting that back. Avoid this place at all costs they’re a bunch of con artists.

Leased van for amazon delivery driving. Within 2 weeks the van developed faults and was off road for two weeks. Not fit for purpose. I lost nearly two thousand pounds in earnings for those two weeks and they still wanted me to pay the rental. No courtesy van was offered for the period the van was off road. After a lengthy period of arguing One Stop charged for one week the van was off road. Still not good enough. I ended my agreement and took the van back only to be presented with a bill for £768 after a month had passed stating that the rental agreement was monthly. Even though I was paying weekly. Make sense to you? I have kept records of all communication with this company and will be taking legal action if they continue to pursue this issue. This company should not be allowed to operate. Their customer service is non existent. I would truly urge anyone to avoid at all costs. You will have nothing but problems with these guys. Truly unprofessional and lacking in integrity. Avoid. There are so many other good rental companies out there that will serve you so much better.

Avoid avoid, this company will make you life miserable, never hire any van from them they are scammers

AVOID AVOID AVOID! this company is run by crooks who will claim you haven’t been making payments and it’s easier to get through to mi5 than it is to this company

I would give these lot 0 star if u could flipping using Pakistani call centre agents who don’t even understand English and on top of that scamming the life out of me twice first asking for £457 for a minor damage and then I got another van like an idiot off them and they are asking for another 450 when I said from day 1 I don’t want that van and it has issues