Colleen S.
Process was ok
Process was ok. Closing was confusing
When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).BlogAbout UsWhere We LendContact Us
One Reverse Mortgage, LLC (onereversemortgage.com) has 614 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
Showing 38 reviews with 4 stars · Clear filters
Colleen S.
Process was ok. Closing was confusing
Anna C.
I would have rated 5 stars but this process is beginning to be confusing. Talking to too many different people, one saying one thing and then someone else calling next day saying something different.Its getting frustrating.
Betty B.
Kept us informed all the time and answered all our questions
Evelyn B.
Process from the beginning to closing went quickly and smoothly.
Carolyn
One Reverse Mortgage has been very professional and easy to work with. We especially enjoyed our interactions with Makiya Morris.
Lynn S.
Overall a good experience. All communications were courteous and professional. At times the process appeared to move slowly and I was asked to provide documentation and information that I had previously provided.
James K.
Started out strong. Diamond was great! Went downhill after that. Unclear and repeated requests for the same documentation, no estimate of closing date which cost us $1200 in unnecessary storage fees, tremendous stress and aggravation. No explanations of things as we went along. At The very end funds from you all not wired until after 12:00 noon for a 9:00 closing, and even then didn’t get there until 3:00!
Marion W.
Very professional