Bill P. in C.
Packaging was excellent !
Packaging was excellent and the emails reminding not to accept if damaged until after calling them. Was slightly disappointed when all parts needed were not shipped. I understand that their software that creates the total parts lists may have been the problem. Although my rep was nice, he did not return my calls in a reasonable amount of time and once only after I called and left 2 messages.
Response from One Point PartitionsMay 9, 2018
Thanks for the review and thanks for the feedback on our customer service. Our apologies for the issues, and we are very concerned that you had to leave 2 messages before our rep called you back. That is absolutely not the top notch service we strive to provide. The rep has be made aware of the delay in returning your calls and we will take corrective action. Thanks again for the feedback!

