Maggie Barnett LaHarpe V.
Brian was terrific
Brian was terrific. Patient & explained every thing to me. Took my many calls.
One Point Partitions is the leading toilet partition provider. Made in the USA! Contact us at 800.756.6817 or use our bathroom stall pricing tool now.
One Point Partitions (onepointpartitions.com) has 822 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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822 approved reviews, newest moderated first
Maggie Barnett LaHarpe V.
Brian was terrific. Patient & explained every thing to me. Took my many calls.
Christie
I ran across this company online. I love the fact these are Made in the USA!! Excellent communication. Prompt response and service. The partitions were designed and approved in one day. Thank you for helping us with this commercial project!!
Mike K.
Great service
K. H.
Great response time - and we are expecting our partitions within 10 business days! Excellent company!
robert
Very satisfied with the service I recieved.
Esmeralda
Andrew was a perfect help really appreciate it
George R.
I Requested a price on a solid plastic door to replace a door that wasn't in the opening anymore. I sent pictures and drew a sketch of the door. I received pricing for the door. When I placed the order for the door, I was told that One Point can not make the door as I requested. I was told that I needed to purchase a pilaster and the door. I was never told this when I sent the quote request in. Why did I have to pay extra for a pilaster, when a pilaster wasn't quoted? I have proof that I sent drawings and pictures when I asked for the quote request. I had to pay for a pilaster because someone at One Point failed to study the pictures and drawing in detail. I am an estimator as well. If I were to make that mistake, I would be forced to supply the pilaster at no extra charge.
Response from One Point PartitionsJul 8, 2022
Hi George, thanks for the feedback and our apologies for the issue. We will speak with your rep first thing tomorrow morning and then will be in touch with you. We will absolutely make sure the issue is resolved and that you are fully satisfied.
customer
I had an issue with the shipping company that was used for the delivery of partitions. I was told I had a guaranteed delivery of a certain date but not only did the delivery not come, the shipper never called to let me know, until that afternoon when I called wanting an update after sitting at the jobsite for hours. One point stepped up and was able to get a refund on a portion paid for shipping and forwarded that to me. Partitions were delivered the following week, installed and everything fit as needed and partitions look great
Response from One Point PartitionsJun 14, 2022
Hi Mike, we appreciate the feedback and apologize for the delivery issues and the troubles it caused for you. This is not typical for our deliveries. On the bright side, your delivery was guaranteed and our Sales Manager will be in touch to review the issue and to discuss money-back from that guarantee. Thanks for your business!