Jose C.
Great product won't turn on
Product came packaged great and in good condition. Only issue I have is that when powered the sign doesn't turn on. Checked the connections power source and couldn't figure it out.

Welcome to ONE Neon™ Sign, your premier destination for high-quality, custom LED neon signs and decorative lighting solutions. We specialize in transforming your unique ideas, brand logos, and creative visions into vibrant, energy-efficient neon art that illuminates any space. Whether you are looking to elevate your home decor, enhance your business branding, or create an unforgettable atmosphere for weddings and special events, ONE Neon™ Sign has you covered.At ONE Neon™ Sign, quality and craftsmanship are at the heart of everything we do. Our signs are meticulously handcrafted using the latest child-safe, eco-friendly, and durable LED neon flex technology. Unlike traditional glass neon, our products are lightweight, shatterproof, energy-efficient, and built to last for years. We offer a seamless custom design experience, allowing our clients to choose from a wide array of fonts, colors, and backing styles to perfectly match their aesthetic.We pride ourselves on providing exceptional customer service, fast turnarounds, and reliable shipping. Every piece undergoes rigorous quality control before it leaves our workshop to ensure it arrives ready to plug and play with easy installation. Customer satisfaction is our top priority, and we are committed to delivering stunning, reliable lighting solutions that exceed your expectations. Illuminate your world with ONE Neon™ Sign!
ONE Neon™ Sign (oneneonsign.com) has 69 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jose C.
Product came packaged great and in good condition. Only issue I have is that when powered the sign doesn't turn on. Checked the connections power source and couldn't figure it out.
Juan F.
So this company is a straight up scam. They will take your payment, send you a video of your sign (possible AI video by the way), give you a bogus tracking number then tell you for weeks that they are having customs issue. Don't give your money to these f**king scammers. EDIT: The company responded by fulfilling the delivery of the order. I wish they had done so in the timeframe they initially provided. Overall the product was good, no busted lights. They got the design correctly. Apart from the delivery issue and communication, I am satisfied with the product. Paypal dispute cancelled with ONE NEON. Happy to complete my end of the deal.
Response from ONE Neon™ SignJul 4, 2026
We sincerely apologize for your experience and completely understand your frustration. Before this review was posted, we had already contacted you and offered to remake your sign and reship it with express shipping to fix the shipping delay issue. Unfortunately, we have not received your agreement to proceed yet. We want to make it clear that this is not a scam. Your sign was produced, and we have been trying our best to support you and resolve the issue. As a sincere apology, we are willing to issue you a full refund, and you will still receive the sign later. We truly hope this shows that we take your case seriously and genuinely want to make things right. Please contact us directly so we can continue supporting you.