OneNeighborReviews of oneneighbor.com

Its very unprofessional when it comes to scheduling the appointment. My lawn mowing appointment have been getting rescheduling repeatedly since 3+ weeks.

I WAS with One Neighbor sometime back. I quit them, because, when you could bug them enough to keep their appointments, they would finally come out and provide very shoddy work. Tall strips of grass were left standing in the yard, left most areas untrimmed/non-weedeat, the patios and walkways left unblown, etc. Then, when I called in about their shoddy practices, and I got to speak to a very Rude and Crappy Attitude lady on the phone, who obviously was bothered by my call, and who couldn't care any less! Now, THREE DAYS AGO, one of the founders of this sham of a company emailed me, asking me why I left their, so-called, "company", and asked me, if I, "believe in second chances". I immediately responded back to him, and, THREE DAYS LATER, I have yet to hear back from him! Yeah, I guess that co-founder of the company doesn't believe in righting their past wrongs, in order to EARN their, "second chance"! Other than that, they were great! Don't waste your time, money, or effort, signing up with those derelict fraudsters!

This is the worst service app ever. I was told I would have my lawn mowed 21st .no call no show. I contacted them and was promised the service will be provided by 25th of March. But again no call no show. I work from home and the provider has the nerve to lie and say there was no where to park and there was an obstruction. There was Carin the driveway and plenty of parking. Never use this app

Nice customer support!

So far, so good! I love that there are zero contracts and that the pricing is competitive. The ability to easily access my account, view scheduled appointments, and add services all through an app is a far superior user experience than any lawn care company's website could be.

Great app! Lawn mowing service is about $10 cheaper through the app vs going alone with a local company. Neighborhood group purchasing works!

Worse company ever. Never upgrade and cancel winter service because they will charge you and still cancel the job. Will never use again and wish I could leave 0 stars.

These people are fraudsters. Beware! Since I signed up for the service in the spring, they have overcharged me three times. 01. On one of my mows, they did not mow the back yard (yes, the gate was unlocked). So, they sent someone over two days later to correct it. And charged me again. I asked repeatedly for a refund. Never happened. 02. They charged me for a mow and my lawn was not touched. Even the picture they sent me showed that it wasn't my house. 03. Their website clearly says that the winter/Dec mow is free. So, they mowed, and charged me. I wrote them, and they said that's not what it means. When does "free" not mean "free"? Again, multiple emails asking them to correct it. Never once have they reimbursed me for their mistakes. Or, maybe they weren't really mistakes, it was just an opportunity to rip someone off. Do NOT trust the charlatans.