OneNeighborReviews of oneneighbor.com

2.7148 reviews
House Services

OneNeighbor

About OneNeighbor

OneNeighbor allows homeowners to find, purchase, and manage home services as a group to drive significant cost savings and consolidate payments. OneNeighbor puts homeowners and neighborhoods at ease knowing they're receiving superior quality services.

OneNeighbor (oneneighbor.com) has 148 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: oneneighbor.com
Website: oneneighbor.com
Category: House Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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OneNeighbor reviews

148 approved reviews, newest moderated first

Philip W.
May 21, 2021
Workers were fast thorough efficient &…
Workers were fast thorough efficient & courteous....all around professional service....
Response from OneNeighborJun 16, 2022
Thanks for the kind feedback, Phillip!
Tony L.
May 21, 2021
Did a really great job very professional
Did a really great job very professional
Response from OneNeighborJun 16, 2022
Thank you, Tony! We truly appreciate your business.
Elizabeth
May 21, 2021
1st time service
Great 1st time service. Thanks
Response from OneNeighborJun 16, 2022
Thank you for the kind words, Elizabeth!
Sean B.
May 15, 2021
Prices are great - horrible service
Prices are great - but bad communication, no-shows on scheduled lawn service, foreign call center on weekends, just really bad service overall. Not recommended.
Response from OneNeighborJun 17, 2022
Hi Sean, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please contact me directly at Wecare@oneneighbor to rectify this experience. Thank you!
Tommy P.
May 12, 2021
Do your research before picking this company.
AVOID THIS COMPANY!! *Bait and switch pricing *Unreliable service *Ever changing service dates *Allusive customer service *Won’t respond to BBB inquiries They quoted a price and then raised it by 40% no notice on their first service on 4/20 Next service on 4/26, they cut someone else’s lawn, charged me for it, and finally responded 5 days later. Still wasn’t cut. Then their dashboard shows 5/5!! Sorry but 15 days between lawn cutting is UNACCEPTABLE service for SE Texas in Spring. On 5/2, they send a notice staying they’d cut my yard on 5/3. Never showed up. 5/11. They cut someone else lawn, charge me for it and won’t return my calls or emails. As of 5/12 - They won’t even respond to my BBB complaint. I’m not one to write reviews but this company is over the top. Being responsive to customers is important, perhaps they’d get a better review if they’d at least respond right away!
Response from OneNeighborJun 17, 2022
Hi Tommy, Thank you for taking the time to provide your feedback, this information is invaluable to us. We provide a 100% satisfaction guarantee, and we stand behind our promises. I’m so sorry to hear that you had a poor experience with the lawn company who was servicing your property. It’s important to us that all of our customers have great experiences with the providers on our platform and receive a five-star quality service, every service. We’d like to speak with you to learn more about your experience and resolve the issue to your satisfaction. Please contact me directly at [email protected]. Thank you, we look forward to speaking with you!
Fifi
May 8, 2021
No services rendered waste of money
I was initially super excited to get a biweekly lawn mowing service that was not nearly as expensive as my local lawn mower companies but I guess it was too good to be true. I scheduled the lawn mowing to be every other Thursday but still have not gotten my lawn mowed. When I called customer service to ask when the lawn mowers would come by they told me they couldn’t tell me an exact time but that they will be here on Thursday. Well now it’s Saturday and our lawn still hasn’t been mowed. Complete waste of a sign up which was a bummer because I wanted to like this service so much.
Response from OneNeighborJun 17, 2022
Hi Fifi, Thank you for taking the time to provide your feedback, this information is invaluable to us. We provide a 100% satisfaction guarantee, and we stand behind our promises. I’m so sorry to hear that you had a poor experience with the lawn company who was servicing your property. It’s important to us that all of our customers have great experiences with the providers on our platform and receive a five-star quality service, every service. We’d like to speak with you to learn more about your experience and resolve the issue to your satisfaction. Please contact me directly at [email protected]. Thank you, we look forward to speaking with you!
Annie
May 6, 2021
I was skeptical at first because the…
I was skeptical at first because the price is too good to be true. But it is true. They came around 9am on the scheduled day. Finished in less than an hour. And the bill came after they finished the job. You don’t have to pay beforehand. Which is a plus for me. I’ll def use again.
Response from OneNeighborJun 16, 2022
Thank you for the awesome feedback, Annie!
Suzanne J.
May 4, 2021
Work quickly and do a good job.
Work quickly and do a good job.
Response from OneNeighborJun 16, 2022
We appreciate your business, Suzanne!

OneNeighborReviews of oneneighbor.com

About OneNeighbor

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About OneNeighbor

About these reviews

More in House Services

Purple Care

Genesis 1:11

Lakeshore Restoration LLC

Thompson Lawn Services LLC

OneNeighbor reviews

Workers were fast thorough efficient &…

Did a really great job very professional

1st time service

Prices are great - horrible service

Do your research before picking this company.

No services rendered waste of money

I was skeptical at first because the…

Work quickly and do a good job.