ONE MINUTE SAREEReviews of oneminutesaree.com

I had mixed experiences with this company. I ordered a saree and was pleased with both the product and the initial customer service. A representative followed up promptly, and the saree arrived on time as expected. Note: No tracking number was emailed after the item was supposedly shipped—only an email notification. However, another item from the same order has been a completely different experience. It has been close to three weeks with no meaningful update on its status. Customer service is extremely difficult to reach, and responses to emails are slow and infrequent. If you do not actively follow up, you will likely have no idea where your order stands. Unfortunately, the item is now significantly delayed and does not seem it will not arrive in time for the event it was purchased for, making it far less useful even if it eventually arrives. To make matters worse, the phone number listed no longer appears to be working suddenly. No one replies to Whatsapp messages. The Representative who contacted me does not reply to messages anymore. While the quality of the saree met my expectations, the lack of communication, missing tracking information, and excessive delay with the second item have left me very disappointed. Buyers should be aware that order updates and customer support may be unreliable. I do not even know if they'll refund me.