ONE MINUTE SAREEReviews of oneminutesaree.com

I ordered a lavender silk saree from this company. It looked amazing on their website. When it arrived the fabric was completely different to that pictured. The fabric online was a beautiful vibrant lilac purple with metallic gold thread. On arrival the fabric was dull, lackluster, almost brown in undertone. The sizing despite having sent them my actual measurements was also completely incorrect, the waist was far too small, the sari that wraps around had far too much fabric, the blouse did not fit at all (armholes far too small, too much fabric around the middle etc). I reached out to the company immediately letting them know of the issues. They said someone would respond. Nobody did. I reached out again and again, they said the issue was being escalated and somebody would come back to me. Still nothing. On their website their return policy clearly states: If We Made a Mistake You will receive a full refund or replacement if: You received the wrong item Your item arrived damaged The saree was stitched incorrectly based on the measurements you selected In these cases, we will send you a prepaid return label so you can return the item to our U.S. address at no cost. I remain waiting for a resolution. I recommend extreme caution in ordering from this company.

First - beware they offer incentives for posting reviews. Second - terrible customer service. Submitted return request ~ 10 days after receiving blouses that were not custom ordered. Two majorly deviated from the images on the website. Didn’t hear back. Reached out via text. Submitted photos as requested. Repeatedly told it would be resolved in X days. It never was. Kept having to check back. Will never order here again.

My item was shipped well after the expected delivery date. Despite this being the company's error- they refused any type of refund. I now have a garment that I cannot wear that I cannot return

Worst customer service. I got a sare for a wedding as a bridesmaid. They RAN OUT of the color. Then when I emailed to cancel they said “ There is no need to place a new order. Once you confirm your preferred replacement, we will be happy to process the replacement on your behalf. Please let us know which item you would like to choose, and we will take care of the rest.” When I reply back with what I need which is the new color the bride had to pick. They Lied and said now I have to buy a new one cuz mine already shipped and arrived. Wow!!! I told them to cancel and they said no worries but guess I should live beeen worried!! Thanks for wasting 200 dollars and HOURS of my time. On top of that, the blouse fit horribly. Can’t even return cuz it’s “custom”. Custom to who it fit terrible.

I am extremely disappointed with my experience with One Minute Saree. I would give them 0 stars if I could. I placed my order on May 17 and spent $220 because the saree was listed in their “Express Ready to Wear” collection, and the advertised delivery window would have given me plenty of time before an out-of-town wedding I was attending on June 12. The original delivery dates provided to me before and at purchase were between Friday, May 29 - Monday, June 01. When my order still hadn’t shipped by June 3, I had to contact customer service myself. Only then did they tell me there was an issue with the measurements. On June 4, they attempted to persuade me to switch to a different saree, claiming the "length of the width" measurements of my original selection would not be “aesthetically pleasing.” I explained that if length was the concern, I could simply wear different heels and reduce the skirt length by 3 inches. They confirmed the adjustment and never once indicated that keeping my original selection would delay delivery or prevent it from arriving before my event. Interestingly, every replacement option they sent me came from their “Express Ready to Wear” collection. My original saree had also been listed in that same collection when I purchased it, but it later disappeared from that category when I checked again. The delivery promises constantly changed. As mentioned before and upon purchase, I was initially provided a delivery date between Friday, May 29, and Monday, June 01. After I reached out, they assured me it would still arrive by June 9. On June 6th, I was told the order was being dispatched that day. June 8 – I had to follow up again because I never received tracking information. I was then told the order had shipped and would arrive by June 9. Later in the day on June 8th, when I finally received a tracking link and checked the DHL tracking myself, it showed an estimated delivery date of June 17, not June 9. After questioning this discrepancy, the company confirmed June 17 was actually the expected delivery date. After they confirmed delivery for June 17th, I requested cancellation and a refund for my initial purchase, since it wouldn't arrive in time. Had I known that would be the case, I never would have ordered it. My request was ignored, and I was told that the situation would be "worked out accordingly once I received my order." The saree was eventually delivered on June 18th, 33 days after purchase, and after the event had already passed. To make matters worse, the final product was not even made according to the measurements I provided, and you can tell it was rushed, with sloppy stitching and loose threads everywhere. The blouse is significantly too large, the skirt is shorter than my adjusted measurements, and the additional 2 inches I paid $20 extra to have added to the blouse length were never added at all. The color was also drastically different from the photos on the website. I understand there is a disclaimer that colors may vary slightly, but I received a dark green saree when the product is advertised as light green on their website. This was far beyond what most customers would consider a normal color variation (pictures of proof on the Judgeme website review I posted, since Trustpilot won't let me upload them). What makes this experience even worse is that One Minute Saree appears unwilling to honor its own shipping guarantee and refund policies. Their published policy states that customers are eligible for a full refund when orders are not delivered within the 30 day guaranteed shipping timeframe. Despite my order arriving 33 days after purchase, multiple delivery-promise lies, and my cancellation request before delivery, I have had to repeatedly request a refund, which has been ignored. The biggest issues were not just the delay, but the lack of proactive communication/follow-up, being lied to/provided inconsistent information, repeated missed delivery commitments, and the refusal to stand behind their own policies when things went wrong. Their average response time to all of my emails has been longer than 24 hours. I'm writing this review because I still have not received a response from their team, and my last email requesting a refund per their shipping guarantee guideline was 3 days ago. I understand that delays can happen. What I do not understand is why customers have to be the ones to discover problems themselves, chase down updates, receive multiple conflicting delivery dates, and then fight to have the company’s own policies honored.

Horrible service! The order did not arrive on time, even after contacting them several times it still came way past the expected delivery date. When I returned the saree they didn't not refund the money even after asking and texting several times. Worst clothing store ever.

Bad service no returns, argumentative I had received two saree with blouses that had horrible stitching, they asked for photos and I showed them. They still kept persisting for more and more photos and being argumentative. They DO NOT TAKE returns. Such horrible customer service

Bad quality sarees. While their customer service is responsive, they do not offer refunds for damage even when their website states it. Instead they will argue with you and try to prove you wrong. They offered to give me $20 for dry cleaning for a stain that was on the saree instead of doing the right thing according to their return policy.