CommuneReviews of onecommune.com

I have sent several emails over the past week to cancel a subscription and receive a refund within the 7 day cancellation policy. I have sent the email to all of their emails and not one return to date. I have filed a dispute with my bank due to their lack of response over past week. I have even filed a complaint sending to all of their available emails and still no response. Very disappointed and frustrated with their failure to provide any type of response. I only ended up with a subscription because I purchased a Mimi Duo Keemer course that i could only access through onecommune and that was offered as a one year free subscription. They do not send a reminder that they will be taking funds from credit card or that the yearly subscription is due. They even used a credit card that had expired so not sure how they could do this.

I had a trial account which I cancelled on time. Still I received an invoice. I tried to get in contact, but haven't heard anything so far.

Constant spamming. I've never heard of them or signed up for anything. They email constantly and no matter how many times I report it, the spamming continues.

I've lost count how many times I've unsubscribed from their stupid emails, and yet they STILL find a way to enter my in box. Super glad I never signed up for a course, it would've been like signing my life away apparently. Shame on you, onecommune, stop spamming me.

A Two-Tiered Exploitation Scheme - How Commune Preys on Its Audience Rating: ★☆☆☆☆ (1 Star) This is a critical warning about Commune's systemic exploitation of its customers. My experience reveals a two-tiered scheme that begins with a predatory charge and is upheld by exploitative negligence, in stark contrast to their public branding. The Two-Pronged Strategy: The Predatory First Strike: The Unauthorized Charge. Despite my explicit email cancellation a day before the charge, Commune withdrew money from my account without authorization. This is not a glitch; it is the core of their model. They ensnare customers by ignoring cancellation requests. Countless users are likely charged month after month for content they do not use, completely unbeknownst to them, because they trusted a platform that brands itself as a "conscious, connected, and compassionate" community. The Exploitative Negligence: The Policy of "You Eat the Loss." For the small percentage who do notice and demand a refund, Commune unveils its policy of exploitative negligence. If you are an international client, the refund process incurs non-refundable exchange fees. Commune, having caused this situation, simply shrugs and lets you bear the loss. This is not an oversight; it is a calculated part of their business model where the customer is always the one who pays for the company's mistakes. Let's be clear: these are not errors. The initial unauthorized charge is predatory, and the refusal to make international customers whole is exploitative negligence. It is especially unfortunate to see esteemed ethical speakers like Dr. Gabor Maté associated with this platform. His work on integrity and trauma stands in direct opposition to Commune's practices, which ultimately besmirch the reputations of the very experts they feature. On their website, Commune speaks of being a "trusted resource," fostering "personal transformation," and building "a world rooted in compassion and connection." Their actions show the opposite: Predatory Billing: A business model reliant on unauthorized charges. Exploitative Negligence: A calculated policy to shift the financial consequences of their actions onto the customer. Zero Integrity: Preying on an audience seeking genuine growth, using the language of transformation as a cynical sales tactic. Key Warning: Your cancellation is likely ignored. Document everything. Assume you will be charged. International customers are double-targeted. You are at risk of the initial unauthorized charge and will be forced to absorb the permanent financial loss from exchange fees that Commune's actions trigger. They refuse all accountability. Their branding is a mask for a corporation that will not stand behind its mistakes. Do not trust this company. Spend your money and time with organizations that truly embody the ethics they promote.

Yes, the courses were amazing and the business strategies con artist. Leadership /owner designed the website to omit a cancellation option. Emailing and the 7-day refund comes with an auto response that states “due to high volume.” Dog whistle code for we are not responsible or responding. A get your money and hope you go away strategy; thus, the NEGATIVE review!

They give you 7 days to get a refund for a retreat-that perhaps you are signing up for 6 months in advance- that is a very unreasonable business practice. AND there retreat facilities are not worth the money they charge!!!!

I initially signed up to watch a video featuring Dr Gabor Maté last year. As they emailed about signing up to a membership, I thought I’d give it a go. But then didn’t used it at all during the whole of last year. Their other videos just didn’t sufficiently interest me. And then I forgot all about them till I saw they were trying to renew annual membership and take a further £111.99 from my credit card. I immediately got in touch via email on 19 July. On the 20th, they replied saying that they will cancel my membership and issue a refund. But they also offered me the chance to convert it to a lifetime membership instead. I immediately declined the offer and opted to continue with my original request of a cancellation and refund. Since then, despite further emails and a couple of postings on X, the company has completely ghosted me and failed to refund my £111.99