Justin P.
Worst company worst customer service
Worst company worst customer service. Scooter will break within three months by literally any other Scooter as a matter fact by a bus pass, it’ll be more useful.

onecna keeps focusing on building the most creative tech sport products and contextualization riding sensory experience for all users, pushing the product's innovation, presenting the leading cycling products to global consumers, and remodeling the riding sport style.
ONECNA (onecnascooter.com) has 38 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Outdoor & Winter Sports · Los Angeles, California
Excellent

Outdoor & Winter Sports · Bakersfield, California
Excellent
Outdoor & Winter Sports · City Of Industry, California
Excellent
Outdoor & Winter Sports · Torrance, California
Excellent
Showing 5 reviews with 1 star · Clear filters
Justin P.
Worst company worst customer service. Scooter will break within three months by literally any other Scooter as a matter fact by a bus pass, it’ll be more useful.
Trusty Vehicle Inspector !.
Honestly. After use its fine but it came deffective company thinks it has todo with the deck and said theyll reimburse the technician However we dont have a tech that'll do it So hopefully we get a return on this Gt9 Pro. Certainly not worth keeping if the company doesnt want to even try to help you, much less jerk you around for 2 weeks and still not even offer a resolution. I refuse to wait any longer on a email and Ill just look into something more reliable The stand-up the hyper scooter market is Highly unreliable. The company has Zero number support. entirely through Their email. Hope anyone looking into hyper scooters looks at a different market. It was good for what it needed todo but its unrealistic to keep and self maintained if it has a deffective display unit.
JP K.
Absolute nightmare of a company. For nearly four months, I dealt with systemic e-commerce fraud, deceptive fulfillment practices, and outright lies. The seller printed dummy tracking labels to fake an active shipment while never handing the product to the carrier, and even fabricated absurd excuses blaming weather conditions that were easily disproven by historical meteorological data. When a severely damaged and completely defective scooter finally arrived months late, I turned to customer support to get the broken hardware sorted out under warranty. Instead of honoring their product, they hid behind an automated chargeback resolution triggered by their own shipping fraud, attempting to claim that an unrelated financial dispute over non-delivery voids their legal manufacturing warranty. They sell defective hardware, run fraudulent shipping scams, and use bad-faith excuses to evade basic accountability when caught. Avoid this brand entirely.
Ryan M.
No eta and no order delivery
Alexander
After waiting an extra week for my scooter it finally arrived..after installation I was able to take one ride with it...during this ride when I was going about 45mph the scooter started losing throttle response and started jerking me towards traffic..it then died completely and left me stranded and missed work. I have lost all faith in electric scooters because of this experience...they offer to send more parts for me to install I just want a refund..do yourself a favor stay away