OneClassReviews of oneclass.com

I have used OneClass for a year and decide to cancel the automatic subscription after a year due to financial issue. This is where I found the company communication to users is VERY POOR. OneClass charged me a year subscription even when I cancelled it on the day it expires. I sent the company an email for more than a month now and only get one email response and no status even I asked for it multiple times. Now, I feel like the company just interest in grabbing your money and run...

I use OneClass to upload my notes as a means to help other students. While the process of uploading the notes is very user-friendly, quick and convenient, everything behind the scenes is rather the opposite. OneClass offers incentives in the form of gift cards and raffles and you receive points towards these everytime you upload a document. Unfortunately, the process of actually redeeming the points can be very tedious and also takes a great amount of time. I have been able to redeem my points for a gift card and was expecting it to arrive within my inbox when one day I received an email from OneClass saying that some of my notes violated their policy and therefore they were unable to send me the gift card. I would like to first say that all of my notes are handwritten from lecture and follow the guidelines of what OneClass asked of me. OneClass also notifies you that they must first look over your notes before you can redeem for any gift card. The fact that I was able to redeem for a gift card led me to believe that my documents complied with their rules which I always thought they did. Only was it in the middle of having my gift card sent to me did they reach out to me and flag my documents.They also did not specify which of my notes violated those guidelines and all of my uploads are still visible to the public on present on my profile. If it was clearly an issue great enough to not award me my well deserved points, the OneClass team needs to tell me which of my documents were flagged and for what reason. The fact that they are also closed over the weekends but like to send these emails on Fridays is also not helpful. Overall, working for OneClass has been an okay experience turned bad. I am much more hesitant to upload notes seeing as this team will flag documents without reaching out to provide a clear reason.

the search for course material is very "buggy" now. not as great as before