A Florida based, family-owned, and run Online Beauty Supply portal since 2017. We work with selected and best quality Wigs, Hair Extension, Braiding Hair Brands with focus on providing best customer service in the business.
Onebeautyworld.com (onebeautyworld.com) has 329 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Website
onebeautyworld.com
Category
Hair Care & Styling
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 53% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
ME
Mellisa
I would never order from this website…
I would never order from this website nor will I recommend it. I believe this is a scam, customer service is horrible, you lie, and I can't get my product or any update about it. Tracking is invalid and I can't reach out to anyone.
Response from Onebeautyworld.comFeb 13, 2023
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
KH
Kyiona H.
I still haven't received my order and i…
I still haven't received my order and i ordered on 11/17th. Its now 1/5th
Response from Onebeautyworld.comFeb 13, 2023
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
SB
Sugar B.
New customer
I ordered an item on December 27th and received my order a week or two later because of delays. The product is worth the wait. Loved it ❤️
Response from Onebeautyworld.comFeb 13, 2023
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
SH
Shelly H.
TERRIBLE SERVICE, NON EXISTENT COMMUNICATION
TERRIBLE SERVICE. I am really unhappy with the experience I am having with OneBeautyWorld, I do not think I will purchase from them again. I place my order for a Teagan wig on the 28th of November and paid extra for international shipping, since the 28th of November my order still keeps saying processing, I have emailed numerous times, contacted OneBeautyWorld on their contact us form and for weeks not one of my emails nor my messages were responded to, they totally ignored them all. Eventually I get through to Blake on the live chat and he promised to get back to me with updates about my order and he didn't, I had to go back on the chat services again and emailed and demand that I want to cancel the order and get my money back if they cannot fulfill my order, on this occasion I had a response email from Blake to say he will check with another department for the wig and check if I will be able to get it in time before Christmas, he couldn't give me any further information, this was on the 15th November 4 days ago and he still hasn't come back to me. Please OneBeautyWorld stop lying to customers. Customers thinking of purchasing from this company take caution, especially if your a customer who is ordering outside of the US. They take your money for payment for the order and you hear nothing more, no correspondence, nothing more for three weeks onwards, it's really disgusting service, they need to get their communication together as it's non existent and you struggle to get through to anyone to speak to about your order.
OneBeautyWorld, please stop lying to me, if you do not have the wig in stock just be honest and let me know and refund me my money back and stop telling me that you are wig stocker for Janet Collection wigs, if you are how come you put online the wigs are in stock when customer go online to purchase, but when the payment is made you don't actually have the wig in stock and cannot fulfill the order, please stop doing this to customers. STOP THE LIES.
Response from Onebeautyworld.comFeb 13, 2023
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right.
As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time.
We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
SB
Shawanda B.
I made my order a month ago I still…
I made my order a month ago I still have not received it it was only one wig
Response from Onebeautyworld.comDec 9, 2022
Hi Shawanda, we are so sorry to hear your wig has not arrived yet. Could you please send an email to [email protected] with your order number in the subject and we will get back to you right away.
AH
Ashley H.
Terrible Experience
It took about 3 weeks to ship out my order. I still have not received it yet. Every time I would call for an update they would tell me “it’s going to ship today”. I kept being told this repeatedly over 3 weeks. Finally received email saying my order has shipped so we will see. This will be the last time I ever purchase from here again.
Response from Onebeautyworld.comDec 9, 2022
Hi Ashley, thank you for taking the time to review us. We are a small business and your feedback is very important for us. We are sorry your experience was not as we strive to make due to the shipment delays. Our Fulfillment team has opened an inquiry to track and locate the shipment and will be in touch as soon as possible with the best solution to get our remaining 4 starts. Thank you for your patience and understanding in advance.
DH
Dedra H.
They never told me my order was out of…
They never told me my order was out of stock. I had to call and they lied like they was going to ship me my order. I had to call for the second time and got my order 3 weeks later
Response from Onebeautyworld.comDec 9, 2022
Hi Dedra, thank you for taking the time to review us. We are very sorry that your order was delivered later than expected. As a small family busines, we are tirelessely working on ways to avoid delays on both incoming and outgoing shipments. Please give us another opportunity to serve you and we will make sure we become your favorite beauty shopping destination.
