Onebeautyworld.comReviews of onebeautyworld.com

Two weeks later, there is no tracking number nor will anyone respond. I'll be contacting BBB.

First of all I placed my order on May 17th and it is now May 28 and I still have not received my order or has it been shipped. Reached out to them last week and they told me it will be mailed out this week. Couldnt give me a day or anything. Fast forward to today still nothing has been shipped. I advise you to stay away!

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I don’t even want to give one star! This website is a scam! I wish I had read reviews before I ordered from onebeautyworld. I ordered a wig from them on March 19, 2025. A week or so later I received an email from a representative named “Blake” stating that that unit was discontinued and not available. I was told I could choose a different wig, which I did. I waited and waited, but never received a tracking number. I finally contacted “ Blake” and told him I hadn’t received a tracking number, and that the wig I was told is discontinued, is STILL listed on the website. He said that the wig I chose as a substitute would ship that day, and that he instructed the “team” to remove that wig from the website that he told me was discontinued. Today is 04/05/2025. That wig is STILL listed on the website, my order still says PROCESSING, and I still don’t even have a tracking number. DO NOT BUY ANYTHING FROM THIS WEBSITE! ONEBEAUTYWORLD IS SCAMMING AND RIPPING CUSTOMERS OFF. I am demanding my money back now, and I told “Blake” he and Onebeautyworld should be ashamed of themselves, and that I am calling my bank, and reporting them to the bbb. BEWARE!!!!

Less then one star, horrible,fraud,scam page do not buy nothing there,they just take your money and left you waiting for ever I just get in touch with my bank and then they give me my refund!!!

This place is a scam. They kept sending me the same message that my item would ship, and it never did. They were dumb enough to send me a message saying my package would ship on Feb. 18th when it was Mar. 12th. Beware!

ONE Star only to get and make my point about the place. Horrible customer service. Posted item they don’t carry, took 3-weeks for them yo say wasn’t in stock and another 2-weeks to refund after I threatened with contacting my bank. Then Customer Service sent me a snobby email about I Need to LOVE MYSELF. They are a joke and I DO NOT RECOMMEND THE HASSLE.

JOYCE BUCHANAN, Thank you for your order at ONEBEAUTYWORLD Once your package ships we will send you a tracking number. You can check the status of your order by logging into your account. If you have questions about your order, you can email us at…(site made me remove email) or call us at 7868225345. Our hours are 9 AM to 5 PM. Your Order #000026617 Placed on Jan 9, 2025, 11:41:58 AM Billing Info JOYCE BUCHANAN Shipping Info JOYCE BUCHANAN Flat Rate - Fixed Items Qty Price Illuze Rod Poppy Synthetic Hair HD Lace Front Wig Nutique SKU: IRPSHHLFWN-TTN1B/27-1 Select Color TTN1B/27 1 $34.99 VALENTINO Freetress Equal 5" Lace Part Wig SKU: FT-VALENTINO-LW-FF GLD BRN Select Color FF-GLD-BRN 1 $29.95 Subtotal $64.94 Shipping & Handling $7.99 Grand Total $72.93 No update on order as of 1/13/25, the merchant does not respond to emails; phone rings to a voicemail with no return call. Requesting a refund/ return payment to credit card and cancel the order