One WirexappReviews of one.wirexapp.com

I dunno, I really wanted to like this card. But it somehow feels like an old corporate application, instead of a fun to use and easy to love app. Other than that, the Good: - High Volume platform, trusted by many (Check Paymentscan) - Up to 8% cashback (but entry level is 0.5% with $25 monthly cap, and to get 8% you will need to have a portforlio of at least $50k) - Virtual Accounts in your name in EUR, USD and GBP. - 0% foreign exchange fee (but hm. Card is EUR-denominated, what if I have USDC on my account and spend in Dubai? Will it go USDC>USD>EUR>AED? I am confused, on whether fx will be applied or not. the Bad: - I don’t like the card being EUR-denominated, while many limits and reward caps are stated in USD, it’s all non-uniform and confusing. - Physical Card is only available with $500+ deposit - Limited geos supported, mainly EU-focused - Built on debit-card rails, unlike most large crypto cards built on credit card rails. - Poor customer service, but I am still testing that. Overall, if you’re in EU, you will probably like this card. For me, primarily USDC user, I want to have USD-denominated card that’s built on credit card rails, not a debit card. That way more merchants accept it and I can use it to pre-auth hotels, car rentals, gas stations etc. p.s. I am biased to not like Wirex too much, since I owned 2 of their Node Licenses, and when WirexOne launched, my nodes were deactivated and that was the end of me earning $WPAY.

Since Wirex moved to the new platform, far too many things have changed. I get the impression that the transition was rushed, because the new app still has quite a few limitations and feels incomplete. With the various updates, they are slowly bringing back features that were already available in the old app. There are still no notifications for token price increases or drops, no Apple Pay support, and no option to directly swap one token for another. It is disappointing to see features that customers already had before now missing from the new platform. And then there’s WXT, Wirex’s native token, which now seems to have been left to fend for itself, with virtually no communication. A token that played an important role in Wirex’s history now seems to be of little interest to the company, while everything appears to revolve around the new WPAY token. This lack of communication only adds to my disappointment as a customer. To make matters worse, Wirex appears to want to respond to my Trustpilot review but is asking me for a support ticket number. I haven’t opened a support ticket because I’m not requesting technical assistance or reporting a specific issue. I simply shared my personal experience and honest opinion of Wirex on Trustpilot. I believe customers should be able to express their disappointment and share their experiences without having to open a support ticket first. A review is an opportunity to provide feedback about the overall experience with a company, not necessarily a request for customer support. Personally, under these conditions, I wouldn’t invest another cent in Wirex, and I would think twice before recommending the platform to anyone. I sincerely hope the company starts listening to its existing customers, improves the new platform, and provides more transparency and communication regarding the future of WXT.

I used my account a little bit (for 2000 euro) after which my IBAN stopped working WITHOUT any prior notice. Caused a lot of problem.

I deposited $2,500, and they simply said the transaction failed. They’ve been ignoring me for two weeks now and keep telling me to wait for a response from their staff, but I still don’t have my money, and there’s no staff or transaction details. My account isn’t restricted in any way, but they just took the money and are ignoring me.

Horrendous company. SCAM Happily took my money then 'froze~ it without giving a reason why. Sent an email saying it was frozen for over 7.000 years ! No help available & they still have my money. Nightmare AVOID at all costs !

As other users have already mentioned, there appears to be a significant issue with the WirexOneplatform. The virtual card issuance feature is not working, and customer support has neither provided clear guidance nor resolved the problem. For a platform that promotes itself as reliable, this experience is extremely disappointing. Customers expect essential services to function properly and, when issues arise, to receive timely and helpful support. I am also surprised that the company does not seem to be responding to user complaints on Trustpilot. The lack of communication only adds to the frustration and raises concerns about the level of customer care being provided. Not to mention the impact this has on customers' trust in WirexOne. A reliable financial platform should prioritize transparency, responsiveness, and effective problem resolution to maintain user confidence.

scam, do not deposit your money here, once you deposit, cant move your money, customer service never answer, cant create the virtual cards. TOTAL SCAM