Tim H.
When I did get live support
When I did get live support, the response was very good. Minus a star because at time their own bot kept closing my thread.

OnceHub is a single platform to engage, screen, and schedule across phone and web channels.The right booking experience creates a solid first impression, prioritizes your team's time, and turns visitors into leads automatically. OnceHub's engagement tools make that happen, with polished booking pages, easy qualification, and routing that ensures only high-value meetings reach your calendar.OnceHub lets you offer always-on engagement even when the office is closed. Deploy phone agents to answer calls and book meetings 24/7, so no opportunity slips overnight. Website chatbots field questions and route visitors to the right calendar automatically. For enterprises in regulated industries, OnceHub’s product features and operational policies provide the tools necessary to maintain compliance with GDPR, FINRA, HIPAA, and FERPA.OnceHub is built for sales teams, customer success, recruiting, and professional services, any team where every booking is an opportunity. Whether you're landing new clients, delivering ongoing services, or coordinating complex meeting workflows, OnceHub is the engagement layer between your experts and the people who need them.OnceHub works with the tools your team already runs on — Google and Microsoft calendars, Salesforce and HubSpot for CRM, Stripe and PayPal for payments, plus thousands more through automation platforms like Zapier, Make, and others.Start a free 14-day trial — no credit card required. Get full access to OnceHub's scheduling, routing, and engagement tools from day one.
OnceHub (oncehub.com) has 140 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Tim H.
When I did get live support, the response was very good. Minus a star because at time their own bot kept closing my thread.
Jared D.
easy to use and support is always helpful
Daniel
Easy to Use and Great for Professional Bookings! Organizes Your Time and Never Miss an Appointment
Response from OnceHubNov 16, 2022
Thank you for your positive feedback on the benefits of using OnceHub. We're grateful to have you as a customer ... and inspired to earn 5-stars from you on your next review ;-)
Lauren
I find the booking software is working for me, but it’s a little more complicated to navigate than I would prefer. That said, my meetings and experience with Adam my sales guide has been incredible, and has made up for the complexity 10x.
Response from OnceHubOct 4, 2022
Thanks very much for your wonderful feedback on Adam and OnceHub's customer support. We're excited to release a newly redesigned interface next week and hope you'll find it refreshingly intuitive. Please be sure to let us know what you think. Thanks!
Dustin W.
My favorite aspect has been the presentation. I like how the product displays a calendar when choosing an appointment. I would like the ability to have a reoccurring meeting that can change from week to week but stay the same month to month. I've also found no scheduling app has the ability to match a self-scheduling tool for team members and/or employees, with appointment availability for clients. I feel like this is a gap in the industry and something to consider. Basically having the ability to set specific dates of engagement that employees can sign up for as well as clients. Overall I'd rate the product a 4 out of 5.
Response from OnceHubSep 6, 2022
Thanks Dustin for your detailed feedback on some of the capabilities that distinguish OnceHub from other tools on the market. Your suggestion to distinguish OnceHub even further has been hand-delivered to our Product Team which is always busy looking for opportunities to better serve the needs of customers like you. We'll keep working until we get you to a 5 ;-)
Celeste O.
Aaron was very pleasant. He answered all of our questions as best he could. Showed us examples and was very honest about what worked and what didn't.
Response from OnceHubJul 27, 2022
Thank you, Celeste!
Henri
Excellent tool. It offers great flexibility to incorporate various calendars and especially when you add Zapier to the equation the possibilities are limitless. It takes some time to understand the workings, but once you have that, it is a worry free asset from that point on
Response from OnceHubMay 26, 2022
Thank you for your feedback, Henri. We look forward to supporting your business now and into the future.
roland W.
I keep having issues and overlaps even though the staff are very helpful. The problem actually resulted from a lack of synchronisation between the ical and google calendar.
Response from OnceHubMay 26, 2022
Thank you for taking the time to leave us your feedback, Roland. I'm glad our support team were able to sort out your issues.