Shawn
Just ok
Am on my 3 week and Haven’t loss a pound!
Response from OmzoSep 7, 2026
Hi Shawn, I’m Petrit, one of the founders and the Head of Customer Experience at Omzo. I saw your review and wanted to reach out to you personally. I’m very sorry to hear that you haven’t seen the progress you were hoping for so far. I’ve also personally looked through our communications and support history, and I couldn’t find any patient under the name Shawn who had previously raised any concern directly with our team. We’ve also reached out to patients who could potentially have been associated with the review, but haven’t been able to identify the case. So I’m coming to you directly. As you can see from our reviews, this is far from the experience we want any of our patients to have. We’re extremely committed to excelling in both the treatment experience and the support we provide, and we genuinely want the opportunity to understand what’s happening and make this right. We’re here, we’re available, and we have the team and resources to help. Please reach out to us directly at [email protected] and let's arrange a phone call. I’d really like to hear more about your experience directly and see what we can do from here. Thank you, Petrit Head of Customer Experience Omzo