Finally, your skincare made easy in 1 drink.Developed by experts scientists from Japan, OMONO helps support overall skin health with just 1 drink per day. Our product contains an important source of nutrients, antioxidants and multiple vitamins to help promote a more healthy and glowing complexion from within, all while taking the usual skincare stress off your shoulders.OMONO is proudly made in GMP and HACCP approved allergen-free facilities, and is 100% non-GMO, unfiltered and cruelty-free. Featured on Forbes, Glamour, The Chicago Tribune, and many more!
OMONO (omonocare.com) has 67 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
omonocare.com
Website
omonocare.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
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The company replied to 33% of reviews.
Latest
Most recent review: May 2024.
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REDEFINES your average collagen products!
As a skeptic of collagen products, I have tried several in the past and found them to be overhyped and underwhelming. However, Omono has REALLY impressed me and the people behind I have really correct information of ingredients. Firstly, it is really easy to integrate into your daily routine. secondly, its taste is delightful. And thirdly, I noticed a remarkable improvement in my skin after just two weeks of using it. My skin appeared more radiant, hydrated, and dark circles had vanished. I am thrilled to have ordered my second batch and look forward to seeing one another 60 days will bring. In conclusion, I highly recommend Omono as it surely enhances your skin’s appearance and deliver positive long-term results.
MA
Melanie A.
Yesss!
I truly love everything about Omono from the wonderful customer care, reliable deliveries and most definitely the amazing outstanding product!
UP
uneeka P.
The hype is real…This Japanese made collagen is the best.
Girl if you reading this you need this product. After using this product for 3 months I can confidently say that it has greatly improved my fine lines and thinning hair issue.I have struggled with this for the past few years. I have exterminated with cheaper and lesser products in the past but omono is the real deal if I must say it’s the best on the market. Omono delivers real results. I highly recommend to partner with them to enhance your overall skin health and well being and you won’t regret it in long term.
CC
Candice C.
Been using omono for a couple of months now ❤️❤️
I've been using omono for a couple of months now, and let me tell you, the difference it has made is remarkable! 😍 Even my husband, who usually couldn't care less about these things, now adds a pack to his coffee and he's also experiencing fantastic results. He's absolutely loving it, and it's been a delightful surprise for both of us.
One aspect that has truly impressed me is their support team. Whenever I have a question or concern, they respond promptly and provide excellent assistance. Not to mention, their deliveries are always on time, which is a huge plus.
It's quite puzzling to come across a negative review below mine, especially regarding the shipping and customer service of this company. In fact, I see this customer being sent a free package just to ensure she received it. It's disheartening to see that some people are just very difficult to please. 🤦♀️ Some individuals seem to find fault in everything, but my experience with omono has been nothing short of fantastic.
BR
billie rodrigo barragan G.
Cheers for such a amazing product
As someone who has been conscious about taking care of their skin. I was disappointed to notice the appearance of dry lines. My complexion started to look dull and tired. However, since switching to Omono I have experienced very good . Not only has it reduced the appearance of lines,but it has also made me feel healthier overall. I have even received praises despite not using foundation on some days. Though some people may find it expensive. I believe it is a more affordable alternative to fillers and surgery.
SP
Sarah P.
Good Stuff!
I noticed a remarkable improvement in my skin. My fine lines and wrinkles were significantly reduced. Not only did my face look more youthful but my friends and family have remarked on how much brighter and healthier I appear. Good stuff and I'll put on auto ship to receive the product continuously.
TN
Tamy N.
MY RESULTS.....IMPRESSIVE!
MY RESULTS.....IMPRESSIVE!
OMONO is a game-changer when it comes to my skincare. I recently purchased their "buy 2 get 1 free" promotion after seeing it on FB, and I was blown away by the results. Not only did it help eliminate my wrinkles and fine lines, but it also gave my skin hydration from within. I have been using it for a few weeks now, and my complexion has never looked better. What also impressed me the most was their exceptional customer support team. They were very responsive to my inquiries, very eager to satisfy, and made sure that I received my order promptly. The shipment was fast (think I got it in 6 days with no problems whatsoever), and the product was well-packaged. All in all, I would highly recommend OMONO to anyone looking for a reliable and effective anti-aging solution. Their product has exceeded my expectations, and their customer support team is really good.
A
A
One of the worst online buying experiences I've ever had.
My experience with Omono took place in October of 2022, but I haven't felt comfortable leaving my review until now.
This was, hands down, the worst online buying experience of my life, to the point where I was afraid to shop online for months following this. I was ignored, gaslit, and lied to by multiple Omono representatives, who actually went as far as directly preventing me from getting a refund via PayPal for an unfulfilled order.
I placed my initial order on 10/11/2022. I reached out to Omono after a couple weeks of radio silence to inquire about a ship date, and I was ignored via email, Instagram, and Facebook Messenger. When someone did finally reply, they'd ghost the very next day despite frequent check-ins on my end. I eventually heard back from someone who stated that my first shipment was held up at a post office/customs, and, rather than giving me a tracking link, attached a screenshot from Aftership that had very clearly been doctored to show tracking updates. Upon manually entering the tracking info myself, it showed as an invalid tracking number. I don't believe my order was ever fulfilled despite Omono's claims to the contrary. I was also given a code for a free order that could be redeemed at a later date, but it will go unused as there's no amount of free product that could prompt me to do business with this company again.
Eventually, Omono dispatched a "free replacement order" that did finally show up, and please note that I was told multiple times on their end that this was complimentary. By this point, I had filed a PayPal dispute to get my money back. Omono actually had the audacity to provide PayPal with the REPLACEMENT tracking link -- again, that they said was free -- rather than the bogus tracking info from my original order, effectively barring me from getting my rightly deserved refund.
I finally spoke to someone by the name of James via phone, who said all the right things. He buttered me up by telling me what a lovely and valued customer I was and assured me he'd refund me half my original payment, as I had received the "complimentary" replacement order as promised. I agreed to this as I just wanted to be done with the situation, and as someone with an anxiety disorder this had already taken a massive toll on me. I waited multiple days with no refund, then finally reached back out to PayPal, this time including multiple screenshots where I was told the replacement order was complimentary, as well as giving them the fake tracking information for my original order. They decided in my favor within a couple hours, and I was finally able to walk away from the situation.
I'll also mention that this was my second experience buying from Omono, and I actually did like the product the first time around. Despite this, I ended up gifting the second boxes to a friend, as after the way I was treated I no longer felt comfortable using the product.
It seems I'm not alone in my experience here. Please, read the negative reviews and decide for yourself if this type of treatment is something you're willing to endure for, admittedly, a nice supplement. For me, I've never felt so defeated, ignored, and upset by an ecommerce company in my life. Do with this information what you will, and best of luck.
Edit: I'm apparently unable to add screenshots here? Odd, but I have loads of them backing up each and every thing I said here. I will gladly send these to Trustpilot.
Edit as a reply to their reply here: No, there were absolutely no attempts whatsoever to deliver my initial package. I work from home, am home all day every day, and I also have exterior security cameras with every clip saved from the past year. I also have a family member who works at my local post office who can back this up. Zero delivery attempts were made, and I won't be gaslit into believing there was. The tracking number provided to me by an Omono rep is EB008390322HK, and I'd encourage anyone reading this to search it on Aftership's website and see what happens. I also reached out to Aftership customer support who verified that this was an invalid tracking number. Also, if I was sent a "free replacement" as you say, why did I end up paying $108, and double this prior to my PayPal escalation? I debated posting this due to how upset I was over this situation, and I knew something like this would happen. Please, just be open and honest here. I can easily prove everything said below is false and will send an entire folder full of proof to Trustpilot if need be. Funny how every other shipment requiring a signature over the past DECADE was delivered to me without issue, and placing the blame on me when I did nothing wrong is hurtful and disgraceful. Had you all been honest from the get-go and told me my order somehow fell through the cracks and thus went unfulfilled, I'd still be a customer of yours.
Response from OMONOMay 13, 2023
Dear A,
Thank you for letting us know and sharing your thoughts. Please accept our apology for this trouble. I will take care of this right away.
We were able to jump right into your order and see that there were multiple attempts made by your local postmasters to have your original package for October 2022 delivered. There were however no recipients available, and it was sent back to your local post office for pick-up but was not done so within the time limit. We completely understand that your schedule may not have permitted you to do so, hence offered a free replacement package at no extra costs which was successfully delivered to you.
We are grateful to you for notifying us of the issue and giving us an opportunity to rectify it. Your feedback is invaluable to us, and we take it seriously. We are committed to delivering the highest level of service to our customers and ensuring that their needs are met. Please once again accept our sincere apologies for any inconvenience caused, and we look forward to serving you better in the future.
If you’d like to reach out to our dedicated support team, we are than happy to answer any questions you may have, we’re here 24 hours 7 days a week on (858) 956-8660 or [email protected].
Sending our warmest regards,
Yolanda R.
Senior Customer Support