Nikki H.
I was asked to give a review of…
I was asked to give a review of OmniPrint and I have to be honest the DTF I purchased has been good, The sales team has been supportive, but the Technical Department needs to be improved as printers we don't have time to go back and forth with emails that take days to answer.
Response from OmniPrint InternationalNov 5, 2024
Thank you for your honest feedback. We're glad to hear that you’re happy with your DTF printer and the support from our sales team. We apologize for the delays with our Technical Department and understand how important timely responses are, especially for busy printers like yourself. We’re actively working on improving our response times and support process to better meet your needs. Your feedback is invaluable to us, and we appreciate the opportunity to make things right.