Support long-term health with daily longevity supplements. Promote muscle preservation, brain function, cellular energy & health with clinically studied ingredients.
OMNI Longevity (omnicreatine.com) has 646 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
omnicreatine.com
Website
omnicreatine.com
Category
Administration & Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Ordering was very easy. I believe the price for more should be lower.
Response from OMNI LongevityOct 15, 2026
Hi Mary,
We appreciate you taking the time to share your thoughts! It's great to know that ordering from OMNI Creatine was a smooth and convenient experience. We also value your perspective on pricing, as customer feedback helps us better understand what matters most to those who choose our products. Thank you for your support and for giving us the opportunity to serve you!
LG
Leona G.
My first order was never received so…
My first order was never received so they refunded me & I then cancelled the subscription. They confirmed the subscription was cancelled but proceeded to send me two bags for $50. charged to my credit card. I have sent 3 emails asking for a refund because the subscription was cancelled & they shipped to me in error. I can not get anyone to return and email & get this resolved.
Response from OMNI LongevityOct 13, 2026
Hi Leona,
We regret that your experience with OMNI has not met your expectations. We understand the importance of clear communication and timely assistance, and we take your concerns seriously. We would appreciate the opportunity to review your account and order history carefully to clarify any outstanding issues. Please contact us at [email protected] so our team can assist you directly and work toward an appropriate resolution.
VA
Vanessa A.
THIRD UPDATE
THIRD UPDATE: I still have not received the information OMNI publicly promised to provide.
OMNI responded to my previous Trustpilot review stating that it was “reconciling” my remaining orders, charges, and two unopened packages. However, the company gave no processing timeframe, no expected response date, and no deadline for resolving this matter. I followed up directly with customer service as instructed and have still received no substantive response.
What does OMNI consider an appropriate response window? days, weeks, or indefinitely? This has gone far beyond a reasonable customer-service delay.
I am extremely dissatisfied with both the product and the way this company has handled my account. OMNI has repeatedly demonstrated that it can respond publicly when its reputation is involved, yet its customer-service team continually fails to answer the direct emails needed to actually resolve the problem. Public statements that an issue is being “reconciled” mean nothing when the customer is left waiting without answers.
I will return one unopened package using the prepaid label OMNI already provided. Before doing so, I will photograph the sealed product and package, retain the tracking number, and obtain proof of shipment. Returning that package does not resolve the second unopened shipment or the remaining unanswered questions.
OMNI must immediately provide:
1. A second prepaid return label for the other unopened package.
2. A complete history of every order, charge, shipment, refund, and return associated with my account.
3. Written confirmation of the refund amount for each returned package.
4. A specific processing timeframe and expected resolution date.
5. Confirmation that my subscription is permanently canceled and that no future charges will occur.
I am requesting these records to preserve my rights and evaluate further action, including complaints with my financial institution and consumer-protection agencies and, if necessary, consultation regarding my legal options.
I will continue sharing my truthful, documented experience until this is fully resolved. At this point, OMNI’s continued failure to respond directly and provide basic account records is completely unacceptable.
To make matters worse, I received an automated email warning that my return label will expire if I do not use it. How does OMNI expect me to complete these returns properly when its own customer-service team will not answer my questions, confirm which package the label covers, or provide the additional label I have repeatedly requested?
You cannot ignore a customer’s emails, withhold the information needed to complete a return, and then impose a deadline that could jeopardize the customer’s refund. Any delay has been caused by OMNI’s failure to respond—not by my failure to cooperate. I have repeatedly stated that both unopened packages are ready to be returned.
If the existing label expires while I am waiting for OMNI to provide the promised clarification, I expect it to be replaced immediately at no cost to me. OMNI must also confirm in writing that its lack of response will not be used to deny or reduce either refund.
This is not an acceptable way to conduct business. A company cannot demand timely action from its customers while refusing to provide timely customer service itself.
BA
Barbara
Just made my first order
Just made my first order. It was easy to order, loved the 47% discount.
Thank you,
Barbara
Response from OMNI LongevityOct 15, 2026
Hi Barbara,
Welcome to OMNI Creatine! We're delighted that your first ordering experience was so easy and that you enjoyed taking advantage of our special discount. It's always exciting to welcome a new customer, and we appreciate you choosing to give our product a try. We hope this is the beginning of a wonderful experience with OMNI. Thank you for your trust and kind feedback!
SU
Suellen
New way!
Ordering was simple and discount was Great. Good offers and I look forward to getting this product. Let’s Go!
Response from OMNI LongevityOct 15, 2026
Hi Suellen,
We love your enthusiasm! It's fantastic to hear that you found the ordering process simple and were able to enjoy one of our special offers. We're excited for you to receive your OMNI Creatine and experience it for yourself. Thank you for choosing us and sharing such positive energy. Here's to a great start with OMNI!
SU
suzib
The gummies are easy to take with…
The gummies are easy to take with meals, but the quantity is too much for jusi one person.
Response from OMNI LongevityOct 14, 2026
Hi,
Thank you for sharing your feedback and for choosing OMNI Creatine!
We're happy to hear that you find our gummies convenient and easy to incorporate into your daily routine.
We understand that everyone's needs are different. Each pouch contains 90 gummies, providing a 30-day supply based on our recommended serving of 3 gummies per day.
We also offer flexible subscription options, allowing customers to adjust their delivery frequency to better suit their needs and avoid accumulating extra product.
We truly appreciate your feedback and support! If you'd like assistance managing your subscription or have any questions, our team is always happy to help at [email protected].
Thank you for being part of the OMNI community!
DN
David N.
It’s been a god send with the way you…
It’s been a god send with the way you make creatine now. For this 52 yr old ex athlete and father of a 26 and 17 yr old. Wish it was available in the past . When i played basketball
Response from OMNI LongevityOct 15, 2026
Hi David,
What a meaningful review! Hearing this from someone with a background in athletics makes your feedback especially rewarding. We're proud to offer a convenient way to incorporate creatine into everyday life, whether you're a former athlete or simply focused on staying active. It's wonderful to know that our gummies have made such a positive impression on you. Thank you for your enthusiasm and for sharing a little of your story with us. We truly appreciate your support!
TS
Tanya S.
Quick and easy
Quick and easy
Response from OMNI LongevityOct 15, 2026
Hi Tanya,
Thank you for your feedback! We're glad everything was quick and easy for you. Making the customer experience as smooth and convenient as possible is always our goal. We appreciate you choosing OMNI Creatine and taking a moment to share your positive impression!