Kylie
Ive purchased several wigs from this…
Ive purchased several wigs from this company and the quality has noticeably declined over the last few years. This hair barely holds a curl and has a distinct smell
Response from OmgherhairOct 21, 2026
Hi Kai, We’re very sorry to hear about your experience, and we truly appreciate you bringing this to our attention. Hebe from our service team has been following up with you directly from [email protected] and has offered to provide a prepaid return label so we can have the unit returned and carefully inspect the issues you raised. Once we receive it, we’ll review the unit thoroughly and continue working with you on the best solution. We truly value your feedback and the trust you’ve placed in us over the years.




