OmegaXLReviews of omegaxl.com

I thought I was ordering a trial bottle of Omega XL. Turned out, I had subscribed. The company does not have a clear way to cancel a subscription on their website. I phoned customer service to cancel. The CS rep was not responsive to my cancellation request and kept me on the phone for 15 minutes, arguing with me, defending her product and the company's marketing methods and website. I am an older man with blood pressure and heart problems. This phone call was extremely stressful. I began yelling at the representative and demanded that she process my cancellation immediately without further conversation. Finally, she relented. THIS IS HUCKSTERISM. THIS IS ELDER ABUSE.

In the first place the product is good but my problems were more than inflamation. I had a lot of trouble stopping my auto ship subscription, I had to threaten the company to cancel, they would not answer my emails. I tried to cancel before the next package went out, but it got sent anyway, so as soon as I got the package in the mail I sent the package back unopened thinking they wood send my refund back to the bank. This did not happen, most companies send a refund back automatically, two months later I find out my 60 days are up and can't get my money back. Something is wrong with the MONEY BACK GUARANTEE.

Ordered OmegaXL on 8/26/25, and still have not received shipment as of 9/3/25. This is probably a negative complaint against USPS instead of OmegaXL company. BUT a customer can't benefit from the product if product is never received.

It does not work and it took an act of Congress to get it canceled.Only way I got it canceled I wouldn’t send it back for the refund!

I have been on hold for about 46 minutes now to cancel a subscription that my grandparents got suckered into. My grandfather saw the commercial and went against my better judgment and asked me to place the order regardless because his pain was so intense. I am their POA with experience in law. What this company is doing is ILLEGAL. THEY ARE LYING TO THEIR CLIENTS ABOUT THEIR STATISTICS FOR THESE PRODUCTS. They also tell you that you have the OPTION for auto-renewal , but they automatically sign you up for it without consent. For example, upon placing this order for my grandfather I specifically asked, "is this call monitored and recorded?" The answer was "yes, for training purposes" I replied, "wonderful, we DO NOT GIVE CONSENT FOR AUTO RENEW OR ANY SUBSCRIPTIONS. WE WOULD LIKE A ONE TIME SHIPMENT OF THIS PRODUCT" They assured me that they will not autoship this product because I verbally denied the authorization for future payments. Well guess what? They ILLEGALLY CHARGED THEIR CARD FOR ABOUT Y MONTHS. Sending this WORTHLESS AND HARMFUL PRODUCT TO THEIR HOME. We have every box that was shipped. Eager and ready to return the product, unused and unopened. However getting in touch with someone is next to impossible. Unless you turn to public outreach about your experience with the company. As soon as you leave a negative review, BOOM. You get a "im sorry you didnt like our product" All I have to say is anyone that works for this company should be ASHAMED of themselves. They are committing fraud.

I originally ordered in March 2025. It has not worked. I have tried to cancel the subscription for more than a month and I see they have charged my credit card again. Even after canceling it more than a month ago. When talking to customer service today, they did not give me the option of returning the “recently mailed” product. She just said it had been more than the original two months and could not provide a refund. Order/shipping info came on the weekend with no customer service on the weekend. Called on Monday to receive poor customer service. This is a Fraud and impossible to cancel.

Would give 0 stars if I could. I cannot attest to the product itself, but they have no faith in it themselves as they do not offer 30 day return if UNSATISFIED. Any product returned for refund must be "UNOPENED & UNUSED". Customer Service is awful. My 86 YO mom (dementia) ordered after seeing a commercial. She cannot take these. I called less than 1 hour after ordering to cancel. I explained our situation and was told we could only cancel the auto-refills as the orders automatically go to shipping and cannot be stopped. We would have to receive the product and return within 30 days of ORDERING NOT RECEIVED. Then once received they would refund within 30 DAYS LESS SHIPPING & HANDLING. I requested tracking, but was told it would take 3-5 days to process, then it would ship. WHY WOULD THEY NOT CANCEL IT IF PROCESSSING TAKES 3-5 DAYS??? QUITE THE HUSTLE THEY HAVE. COPY/PASTE of email received from them after my 2nd call... "We expect most orders to be processed within 3-5 business days; however, please allow additional time for shipping. Unfortunately, your order was already processed at the time you sent the cancellation request. Your order was processed on Aug 18, 2025, and we are not able to stop shipments once they have been billed and sent for shipping. Please return the product once you receive it, within 30 days of the cancellation date, Aug 18, 2025, to receive a refund of the purchase price (minus the S&H). Please allow up to 30 days once the product is returned to us for your refund to be processed (minus the S&H)."

I had not even used half a bottle when they shipped me another bottle without my authority and charged over $75 to my cc. I refused the item as advised by a very unhelpful customer service rep. It's been almost a month with no credit to my account. I will dispute the charges with my cc company. As for the product l haven't seen any improvement but l still have a whole second bottle left. I won't order again because they have horrific customer service and are a scam..