Sandra W.
Excellent service and product
This was my first experience ordering from Omcgear, and I was more than pleased with the North Face jacket that I ordered for my daughter as well as the customer service. I had ordered a jacket and received an email that evening explaining that the jacket that I had ordered was out of stock. The email was followed up with a sincere apology as well as an offer to select a similar jacket at the same price or a 10% discount off of another item's retail price. I actually found another jacket at a lower sale price, and Omcgear still honored the 10% discount as well as threw in free 2 day shipping! I couldn't ask for better service than that!

