Tom S.
Terrible Service, Meh product
I ordered probiotics from Thryve and they shipped the product as expected. I didn't like or dislike the product, it just didn't seem to do anything for me. Its my fault, but I didn't know that I had signed up for recurring shipments. When I got the second shipment, I still had plenty of the first shipment left. It cost me $90. I was frustrated but, realizing I didn't read the fine print, I took responsibility and kept the product. I then went to website and canceled any future shipment. 3 months later another shipment shows up. I reach out to them - terrible process by the way - and they tell me I didn't cancel and I was going to have to pay a restocking fee. I had to open a case with my credit card company to get my money back.
Response from OmbreMay 12, 2022
Hi Tom, We looked into your case between you and our customer care team and see that it got sorted out. If you have any additional questions or comments, you can reach out to [email protected].



