OnLine TaxesReviews of olt.com

OnLine Taxes will screw up your state return if you live in Oregon. It did not calculate the Oregon surplus credit ("kicker") at all. If the OR Dept of Revenue had not caught and corrected the error, I would have lost OVER ONE THOUSAND DOLLARS from my refund! This is the second time, in a row, that OLT has messed up my state filing. I am never using OnLine Taxes again.

I spent over an hour filling out my return with OLT using the free tier. When I got to the deductions, the software would not allow me to claim the standard deduction no matter what I did. It was telling me that I owed the IRS thousands of dollars which was completely incorrect. Customer service was not helpful and was unable to fix my problem. The software is buggy and I would not trust it with my return after a massive mistake like that.

Are you kidding me? Nightmare! When actually trying to enter info, nothing makes sense. Little or no clear instructions. And if you do click to get clarification, kicks you out, in seriously quick time. Have to go thru entire log in stuff every kick out, says taking back to where left off, but doesn't. Forces you back to start, absolutely a pain! Lines and categories completely not in sync with actual tax forms, not same terminology whatsoever as actual forms, first time in my life i opted to file late. Had my nimbers all ready like decades before, have used tax preparer 20 yrs, of course she uses software, plugs in my numbers and pics of documents etc, text all to her every year blah blah..program plugs info in and quick stuff. This site gave no clear info, in fact U-Tube channels from everyday people gave massive better info. Waste of my time, worked on plugging in info more than 2 days. Finally said screw this not worth my stress and time. I never pay cuz small business owner near 3 decades. Should have been done in couple hours since had all my exact info i have provided couple decades. Total pain in the ass, and pretty raunchy when rather choose late file penalty than non-user friendly false claims of opposite. Worthless. Didn't provide choice of multiple days worked on taxes. Where are the clear instructions/explanations of each entry?? What a scam.

Their system failed to save 1095-A form info, rendering the time spent on my return useless.

SCAM. I wanted the free edition. Near the end you click something and it adds the $7.95 charge for premium. You can then never change it back to free. The back button doesn't work. This is bait and switch, a 100% scam. Make sure you print before hitting the scam, so you can paper file.

As another user, Olivia, reported, when you file your return you are offered the option of filing for free or paying $7.75 for Premium. If you check "free", at the end of the process you are forced to pay $7.75 and you cannot go back and change it anywhere on their site. This is simply fraud.

How can anybody give this company more than one star it doesn't answer the phone the taxes are done probably wrong I'm glad I found out it's a piece of crap do not go with this company it should be out of business their thieves they don't answer their phones they don't get you extensions it's a worthless pile of garbage and the government should not pay them a penny I'm so tired of crap companies 9 out of 10 are crap in America this crappy corporate military state

I signed up, and then it asked me if I wanted to verify and I selected yes. It was supposed to text me a code. I never received it. I tried multiple times. So that tells me this is crap software and is just a recipe for a headache.