Giovanna R.
Infuriating
I ordered merch for my daughter’s birthday which was the 8th. I took her to see Olivia with friends on the 9th (yesterday) and was hoping to have some of the merch for the concert. I placed my order on February 28th and the ship dates were ranging from March 2nd -April 19th so I specifically checked the box that said to ship as ready . NOTHING SHIPPED!!! NOTHING! No one read my order, which said to ship AS READY. I spent over a week trying to explain this fact to them. The last I heard from this store was Monday, April 8th (my 9 year old’s birthday), saying I would get a shipment notification. It’s now the 10th and the concert has passed and the merch at the concert was all men’s 2xL. Why do they do this when they know their fan base is 80 percent women and little girls? I’m so sad that I had nothing to give my daughter on her birthday. This was nearly a $700 order and I feel like it’s a scam! Beware!