okcarz.comReviews of okcarz.com

I went to the east colonial location. I selected a Ford Explorer. The car had a title hold so I waited two weeks to receive the vehicle. I have put almost $2500 in this car since I’ve had the AC went out the starter went out and a few other things went out, I put $2000 down on this vehicle. The rep that I work with never answer the phone I had to show up in order to get an answer was promised that things would be fixed before I got the vehicle fixed key does not work, which means I’m gonna have to spend money to get another key, I would never buy another vehicle from here or recommend them to anybody.

If I could give this place zero stars I would. Bought a car from them in March 2024. It's August and the car stopped running. Hundreds if not thousands of dollars to fix it. Put $2000 down to get it. No one answers emails or phone calls. Run don't walk away from this place. They pray on individuals with financial hardships and give them JUNK in return

Really wish I could give zero stars. They sold us a dud 2013 Durango and it has put us in a quite bit of debt. STONE AND PETE HAD TO HAVE KNOWN THE CAR WAS A DUD. Starter gave out within 48hours of having it, the speedometer and gas hand no longer move and the dvd player never worked. I am exploring options now to see what can be done legally because again this business had to have known!!! And don’t dare think mid Florida insurance will help nor their finance company as the only advice given to us was take a hit and give the car back! Like we were given the car with a plethora of issues and something had to be done!

I was one day late on my down payment assistance and they came and pick up car. Now they are saying i cant get the car back

Less than one month I have a garbage vehicle. It was completely out of coolant. Tranny and motor is under warrantee but still costs money and days without a vehicle. Not something anyone anticipates less than 30 days after buying, I noticed it not going into gears one or two days, there is no way they didn't know. It's very upsetting to spend almost $19000 and have it only last a few weeks. Please save yourself, go elsewhere.

Purchased at: 2195 W Colonial Dr, Orlando, FL 32804. I worked with Christy who is no longer employed with this dealership. I got my car back in September 8th of 2022, and as of April 12th of 2023 and my engine is blown, this dealership is honestly a joke, I thought I was better off going here due to my credit but in reality the APR rate is insanely high for one, two not realizing dealerships try their best to work with all credit types... anyway with all that being said I've had the car for 7 months, they sold it to me with a damaged axle (which is covered under their warranty if you pay the $200 deductible) their warranty is 24k miles or 2 years, but they forget to include the part where they only service the vehicle near where it was purchased, therefore with that being said I have to get my car towed to them over an hour away from where I reside which is going to cost roughly around $500 for the tow which they don't assist in covering nor are you able to get it fixed near you and get reimbursed, so good luck if your vehicle is undrivable cause your stuck paying the tow and the deductible. Clearly with all this being said I am rightfully stressed, I called the dealership to discuss possible options or figure out alternative plans because within 7 months of having the vehicle my engine blew up, my car is not drivable, I was unaware you don't contact the dealership for warranty questions but still had a few other questions, I called the dealership within an hour of finding out I needed a new motor, AGAIN CLEARLY in distress considering for a 2013 model vehicle that I am making payments on which mainly go to interest... and having the car for 7 months just for this to happen.. lovely right? spoke with a man and unfortunately I did not catch his name... but he LITERALLY hung up on me, I wasn't cursing, I wasn't belligerent, nor was I disrespectful, just a young woman in distress with no form of transportation!!! I called back and spoke with Antonio, he was kind and helpful and reassured he was going to speak with whoever about how they handled the call... but working at a WELL KNOWN dealership myself, I've learned quite a bit. If you want to get mistreated and be without a car after purchasing a vehicle within not even a year then this is the dealership for you :) Honestly, I had to get a co-signer anyway to get a vehicle here, so I was better off going to a legitimate dealership. ALSO, the company that they use to finance is a joke as well, you CAN'T refinance your car with the company they partner with. They DO NOT offer gap insurance, they can offer your their insurance which if you have COMP+COLLISION with them (which ultimately you pay more having basic coverage through your insurance company and comp+collision through them) (I was assured it was cheaper which clearly it's not, removing it saved me 50-100 monthly) and your car gets totaled, you can purchase another vehicle through them with $500 down AND your previous owed balance ON TOP of what your going to finance. OK CARZ states its $500 down but it's only for select vehicles, not all types of vehicles. I just absolutely do not recommend this company WHATS SO EVER!!! You end up screwing yourself from all possible angles. Thank you for taking the time to read my review and hope this assists with your search, I recommend you DEFINITELY look elsewhere! -Forgot to mention the clear coat also started coming off my car about 1-2 months after purchasing! Bottom line is Okcarz deal with Mid-Florida Financial. Mid-Florida is going to put interest on your used car that’ll double its worth so you’re upside down thousands leaving Okcarz lot - seen from another review, I second this!!!!! THIS IS VERY TRUE, you do end up leaving the dealership upside down THOUSANDS

I don't want to leave him any stars I bought a car about 5 months ago it's been a big piece of s*** it had to get a new transmission new coil plugs new pulley system new this new that the car still runs like s*** 5 months later the car place that they referred me to damage the front end of the car and now it needs to be fixed again so now they refer me 40 minutes away the car is not even running that f****** good to get over there now it's revving High it doesn't idle right and they say it's not part of their warranty well what is part of their warranty how are you a company and being a big piece of s*** I am tired of dealing with your warranty and everything else I'm to the point where I want to take this car and tell you to shove it in your ass quit selling pieces of s*** to hard-working people

I wish there was an option to leave ZERO stars! I am VERY disgusted that this place sold me a car with mechanical radiator problems not even 2 months after purchasing, I literally bought this car 10-1-2022, not to mention the car came with ROACHES! LITERAL ROACHES. How dare these people. Their "warranty" covers basically nothing, so a car I've already invested so much money in since October 1st, I am now out of MORE money to fix a problem that should have been done before the audacity of selling it to someone. I'm extremely disappointed.