Thaís
Worst experience ever!!
Worst experience ever!!! At first I never received the order. After complain about it they sent a new one, and not only took so long to be delivery, but when this one got in the mailbox and I opened it was a completely different product from the one I actually ordered and paid for. They sent me skin patches with a horrible material, which of course did not work at all. I tried communicating with the team and the problem was not solved. I wasted my time and money! It is just frustrating... Do not recommend it to anyone.
Response from OiaskinMar 1, 2021
Hi Thais, I hope all is well. I understand your frustrations and we are very sorry for the experience that you had in our product. I've looked into our system that we refunded 30% in your purchased. Please check your email notifying you that we refunded the 30%. We appreciate you taking the time to put a review and this will help us improve the quality of our products and our services. Can you please send us an email to our website so we can check what happened to your order? Kindly put the subject TRUSTPILOT. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. I look forward to hearing from you soon. Michelle