I J.
Bad, bad, bad customer service!!!!!
First off, I am apauled that I had to realize that this supposedely great product line did not have a customer service number to call? You can only communicate through email and that is not good when orders go wrong and you never receive what you paid for!! I ordered an item that stopped being tracked at the 12th day since it was shipped. From April 9th to April 22 tracking began to show progress again and the item was still no where near!! I could order from China and I do often and I receive my packages much sooner!! Oia Skin products are pretty expenssive so you would think that they would be smart enough to invest in great customer service but they don't! I paid my shipping price and I want my item now!! Regardless, of how good my order may turn out to be, I wont reorder and I may just ask for a refund, but then I would most likely face another horrible experience pulling my teeth out to get my money back!! This company may be scammish and I would not recommend it! Any good company that sells high end products would not go there without a top of the line customer service personnel to assist the customers experience doing business with them!!! Shame on you Oia Skin company!!!




