Jenny
Just pillow case arrived
I placed the order and got the confirmation. So far so good. The text said, I get shipping information via Mail: never happened. Also just the pillowcase arrived but not the pillow itself, which was actually one of the reasons I ordered at this shop, because they offered that in a bundle. I am not happy right now with my order..
Response from Oh, SusannahOct 13, 2022
Hi Jenny- I'm sorry about that. I just double checked and the shipping tracking was turned off. Thank you for letting me know, I just turned it back on. I'm sorry you were expecting the pillow insert with your king size pillow case. We try to make it clear clear by putting "pillow case" twice in the title and adding an image that shows the unboxing. We do offer a pillow insert but only for our 18x18" pillow case size since this is the one that is harder to get the right size. Most people that order the queen or king size use it on their existing bed pillows which are usually very personalized on preference.