Gilberto Pagán J.
Very inconsiderate to the customers. Don't buy from them!
They sold me a defective headrest that kept falling off and refused to cover the return costs. (They sent me a part, so that I tried to fix it, but I did not want to do that. I no longer wanted the product; I had bought what I thought was a brand-new, perfect item, not one in need of repair.) I should not have to pay for returning a defective product. There was no way to contact them by phone, and they did not respond to my last email requesting to speak with a supervisor. They did not inform me ahead of time that they would not be covering the return shipping cost if I had to send it back. It was only when they sent me the email with the return instructions that I was informed. This company is a bad experience, and I regret having dealt with them. Don't!

