Jason P.
No Shipment and No Follow up
Order a product and after 4 days of waiting for shipment confirmation I called and they said it was system error and my product would ship out the following day and they will follow up with email reply. Well three days later with no shipment update and no email follow up I had to call again and same answer the product will ship and tomorrow and we will follow up with email replay. Let see what happens this time.
Response from Off Grid StoresApr 24, 2026
Thank you for updating your review, Jason. We’re sorry your order was processed a bit later than expected and that the tracking information was not available as quickly as it should have been. We understand how frustrating that can be. We appreciate your patience and your feedback as we continue improving our systems and communication.