oemusedautoparts1.comReviews of oemusedautoparts1.com

I purchased a used knee airbag and upon installing it the airbag was scratched to the point that it snagged my pants and ruined them. I did not install the airbag at that time because I thought it would do it again if I were to rub my leg on the k ee airbag again in the future. I informed the company and they said that under the company policy it was normal to have scratches and therefore they would not give me a full refund and pay for shipping to send it back to them. I am unhappy with these people and do not suggest that anyone do business with them under these circumstances. If you get a defective part from them they will not return it for a full refund. I give this company a Fat F- for their failure to do business ethically and honestly. Beware of this company!!!!!!!!!

Ordered a tire waited patiently and a week and half later my order was cancelled with no communication no reason. Just cancelled and refunded. I emailed them no repsonse. Save your money.

If i could give negative I would! I purchased a factory 2004 Camry XLE radio exact model and type as the original, I received radio on Friday and installed on Sunday and the unit did not power on no display. I began the return process and answered all questions asked only for them to keep coming back with more request for details. I ordered the exact same make and model providing pictures showing the old and new we exactly the same. These guys have vast majority of negative reviews for a reason, dont do business with them.

OEM used auto parts is the worst ripoff place on the planet do not order anything from this place you'll regret it they do not reply to any of your emails as a phone number listed which doesn't work cuz no one answers the phone it's connected to please reply by email, pretty much don't accept returns with hefty return fee stocking fees they don't want to reply to me whatsoever I found out my bank now I'm going to file a complaint with the attorney general's office, internet fraud and trust pilot and any possible other place I could deliver review which is a f - these people are crooks they're deceiving and they will rip you off

Total scam, never received the part, but immediately debited my credit card. Stay far away from this company.

They sold me a bad part! And I couldn't even return it smh. $400 down the drain. They should test out their products beforehand. Do not buy from them.

I ordered an SRS unit for my 2005 Honda Element from oemusedautoparts1.com on April 3rd. The product listing clearly stated it fit 2003–2006 Honda Elements and mentioned no special options or side airbag requirements. I carefully reviewed the listing before purchasing. The part arrived in good physical condition, but during installation I discovered the center electrical connector did not match my original unit and could not be installed. After checking production dates, my original unit was from February 2005, while the one they sent was from September 2006. I contacted the company using the phone number on their site and packaging, but the number only plays an automated message telling you to email them, then hangs up. So much for phone support. After waiting days for email responses, they finally asked if my vehicle had side airbags. I replied yes, and then they informed me the unit they sent only fits models without side airbags. That important detail was never disclosed in the listing. When I went back to review the product page, the listing had been removed entirely. They also admitted they did not have the correct part in stock. Despite this being their listing error, they required me to return the part at my own expense. I specifically requested a prepaid label and no restocking fee since I did nothing wrong. They ignored that request, so I had to pay $17 return shipping, and they still deducted a 15% restocking fee from my refund. I have over 20 years of auto parts experience, including management at a national parts retailer, so I know how to verify fitment and order correctly. This was not customer error—it was inaccurate listing information and poor customer service. Overall, this experience cost me money, wasted hours of labor and time, and involved slow, unhelpful support. I would not recommend this company.

They sent me a part other than the part I ordered. It's because they misidentified the part but when I returned it they charged me a restocking fee for their mistake. To add insult to injury they also charged me a restocking fee on the warranty that I purchased! How do you restock a warranty!?! They don't respond to emails and they provide a phone number to contact them directly that tells you to contact them on their website. It was the website that said I needed to call the number! This company is a scam!!!