oemusedautoparts1.comReviews of oemusedautoparts1.com

One more negative review. Purchased a part it was not the right one. I wanted to exchange it or return it and buy the correct one. Followed their instructions and tried calling thevnumber but so far crickets. Do not waste your money. What you think you are saving by buying from them just turns into a more expensive deal. Super shady operation.

BUYER BEWARE!!! This is truly false advertisement. What you see in the add is not what you will receive. Then when you try to reach out to OEM to fix the issue,, you'll never hear back from them.

If I could give less than 1 star I would. The order process was fine the part arrived on time but it was broken and can’t be installed. After several emails back and forth promising someone would be looking into a replacement, almost a month later they stopped responding. No refund or further promises of replacement. Decent prices on the mirror and the color matched my car but the broken/missing mounting lug makes it useless. Looks like most reviews are one star reviews so what does that tell you?

Avoid OEM Used Parts at all costs! Save yourself the headache. I placed an order through OEM Used Parts’ website and never received an order confirmation, tracking number, or even a confirmation email. After waiting, I reached out through their online customer service portal to get an update on my order. The only response I received was an automated message acknowledging my inquiry. After that, I received no follow-up, no status update, and no response from customer service. I showed the charge from my bank, again to be met with no response. Communication is a basic expectation when ordering parts online, especially when customers are spending their hard-earned money and waiting on parts needed to repair their vehicles. The lack of communication and customer support has been extremely frustrating and has left me uncertain about the status of my order. Based on my experience, I cannot recommend this company unless they improve their customer service and communication with customers. I have also let my friends and family know of my experience.

I had bought a windshield for my 2008 BMW 650i . I paid for it and everything and I never received it or heard anything back from them by phone or e mail. So I am out $450.00

I ordered a radio for a 2016 Dodge Ram and e-mailed them to get the VIN to unlock the security. Long story short over a period of 3 weeks We went back and forth requesting the VIN and "going to get it to you first thing in the morning." I final just sent it back and requested a refund. They withheld $28.95 for a restocking fee and when I inquired about it they smitten it was on them and their Ai not didn't relay the message to them in time. They blamed it on Ai😅. Anyway they are adamant about not refunding the restocking fee which the return was due to their negligence. Piss poor customer service.

El día 7 de julio 2026 compré un alternador y pagué un extra para adelantar el envío supuestamente llegaría del 10 al 14 El 16 me comuniqué por correo y pedí un retorno porque tuve q comprar otro alternador al ver demora Me explicaron que me cobrarían el 15 % porque ellos habían enviado el producto Yo estuve de acuerdo en hacerlo pero ya el 22 de julio volví a escribír por la demora y que yo no quería su alternador que era mejor que lo retornaran cosa que no pasó pues según ellos estaba en tránsito El 29 de julio volví a escribirle y también vi el tracking history del alternador que misteriosamente había llegado a Denver el 12 de julio y después apareció el 29 de julio en bell gardens California Ahí me dijeron por correo… porque es IMPOSIBLE hablar con alguien por teléfono..que el alternador llegaría el 5 de agosto casi un mes después que lo compré Hoy es 11 de julio que fue la ultima fecha que me dieron y son las 9pm y no ha llegado nada Ya no me quedo más que iniciar un reclamo por pay pal y otro por Wells Fargo mí banco Me causa sorpresa los 16 días que ese alternador estuvo perdido entre Denver y california justamente después de yo empezar a decir que como voy a pagar un 15 % por algo que no mme acaba de llegar Es increíble la falta de respeto y de consideración porque lo menos que se puede hacer es hablar con el cliente en persona y no fríamente por correos dando fechas y fechas de algo que no acaba de llegar y que lo compre por la necesidad que tenía de resolver mi problema y que al final tuve que comprar otro Por lo menos yo nunca más compro en ese negocio Puede ser que el tema delivery no sea total responsabilidad de ellos pero no creo que con tanta demora el trato que me han dado no ha sido el mejor Por lo menos alguna solución le podían haber dado a un problema que ya va más de un mes

Scammers! Sent me a broken part. Even though they have a 90 day return window AND I bought the extended 1 year warranty, they won't refund or replace the product. Just an email response saying that someone will be in contact with me.