OEDROReviews of oedro.com

I would give zero stars if I could. Purchased running boards and rust started after just one Wisconsin winter. This year is second winter and rust has exploded all over. These should never be sold where there is significant amount of winter weather. I will scrap this garbage this spring and never purchase anything from this company again.

Absolutely the worst customer service I've ever had. It would be more accurate to state that this company has no customer service at all. I ordered running boards for my truck, but I ordered the wrong size. I admit it - my fault. But I've been trying to communicate with them for days now, and all I get is vague, non-specific emails, clearly designed to make any return so difficult that customers eventually give up and leave them alone. All inquiries or questions must be submitted by email. It takes at least 24 hours, often longer, before you receive any response. Today I tried calling them, and I was told that since my initial contact with them had been by email, they couldn't help me over the phone! To add insult to injury, their last email mentioned a 20% restocking fee. I was not advised of any restocking fee before my purchase. I don't have the time or patience to play their email games any more - I'm done.

Still waiting to return the item. Wrong size. Nobody is reaching out to me. I think that this is a scam! I will get my money back sooner or later. I will not tolerate this kind of business. Rotten tomatoes.

This company is the worst!!!! I paid $600 for a bed cover, used their drop down menu, they sent the wrong one. I told them I would like to return it and get the correct one in exchange. They would only answer my email once a week. Now they are saying they will send $100 for me to keep the wrong one. That is the only option? I told them I would pay to ship it back for a refund as I had no need for it. They will not do it. They said to sell the wrong one on Facebook? What!? This business is a scam! Do NOT ORDER FROM THEM!!! They need to be investigated for fraud. Buy at your own risk!

What kind company the phone doesn't work !!!. I order bed cover for my pick up truck 2019 Silverado 1500 LD so they send to me the wrong size and my order was specif right so now I want to return and they want to charge me return fees , so why I have to pay if the company made a mistake. 20% fees to return to pay for their mistake no away. My review it's 0000 and I will never more deal with this company and I will tell don't make deal with OEDRO

Purchased Oedro floor mats for my 2023 Camry the fit was unacceptable the the holes for the lock down clips are about three quarters of an inch off so I can only use one lock if I force it and lock both I get a bow in the floor mat also had to heat the mats with a blow dryer to get the mats to conform with the contour of the flooring I can’t contact Oedro by phone I’m directed to go online to chat with a non human I can see the writing on the wall lesson learned going to do more in-depth research on my next purchase Oedro’s quality control is a joke

I purchased an under seat storage box for my 2023 RAM. The installation instructions were rife with misspellings and vague, to the point it wasn’t understandable without many trial errors. It required 8 large bolts and two torx screws be removed. I actually threw it in the trash, then later retrieved it and will make another attempt. Customer Service was prompt but said they couldn’t provide any better instructions and I should turn it over to a professional.

Do not purchase unless you want to be stuck with it if it does not fit your vehicle. Not a good company to deal with