OdysiusReviews of odysius.io

Response from OdysiusOct 21, 2020

Hi Marina, I’m very sorry you feel any negativity towards Odysius. We take customer sentiment as well as accusations very seriously. First of all, I’ve reached out via Trustpilot’s system to confirm you did in fact sign up with Odysius. We get a decent amount of inauthentic reviews from competitors, so just want to make sure this is a genuine review. Secondly, assuming this was a genuine experience, I’ll touch on each one of your points as I don’t want to leave this unaddressed. “They told me I had a good chance with the $99 package after reviewing my account, and when that didn't work, they told me to get the most expensive one.” * If our team reviewed your account and said you had a good chance, then it was and is likely still the truth. However, verification is not guaranteed, and we explicitly explain this via direct communication to customers and transparently on our site. This is listed here: https://odysius.io/pricing as well as on each checkout page. We also send an email upon payment that explains this. “ I don't even believe they sent anything to Instagram for verification. I feel like I got scammed and they lied to me. ” * This is a serious accusation and one we don’t take lightly. All customers who pay for verification submission plans are 100% submitted. We not only provide customers with a tracking number that goes directly to Instagram in Menlo Park, CA — but we have helped numerous upon numerous clients get verified. So, though I understand your frustration, stating a company is a scam simply because the outcome wasn’t as hoped is a serious offense. “ I truly believe that I got discriminated against because my account is Pro-Trump.” * Odysius would have provided the purchased service to you, the same way we provide it to all previous and current clients. If you were not verified, this would have been Instagram’s decision, not ours. So, we could not have and would not have discriminated against anyone, for any reason. We do not take this accusation lightly either. I’m hoping we can speak further to see if there is any resolution or clarity that can be established. Looking forward to your response. Kindly