OC Wild SeafoodReviews of ocwildseafood.com

Response from OC Wild SeafoodApr 13, 2022

Thank you for taking the time to provide us with your feedback, Janet. We’re disappointed to hear you didn't enjoy the white seabass. Our California white seabass (different species than Chilean sea bass) may contain pin bones. We have updated our website to reflect that. Thank you for bringing this to our attention. I will follow up via email as well.

Response from OC Wild SeafoodApr 1, 2022

Hi Linda, thank you so much for taking the time to share your feedback. We are always looking to improve our service, and appreciate you calling attention to this issue. Thank you for the kind words about the quality of our fish. As far as the service in Dana Point, we are so grateful for all of the customers who line up to pick up some fish from us every weekend. We created a new sign that we’ll be using starting this weekend to give front-of-line priority to customers with online orders. We’ll continue to make adjustments based on what is/isn’t working. Thanks again for sharing your suggestion! We hope to see you again soon!

Response from OC Wild SeafoodJan 24, 2022

Hi Judy, apologies for not having seen your order feedback sooner. We’re sorry to hear your order was not up to our usual standards. We guarantee freshness, so if you ever have any concerns, please reach out to us right away so we can make it right.

Response from OC Wild SeafoodOct 7, 2021

Hi Danica, we appreciate your business over the last year and are disappointed to hear of your most recent experience with us. It sounds like the piece of swordfish you received was not up to our standards and we’re sorry we didn’t know of this sooner. We pride ourselves on exceptional quality seafood and for that reason guarantee the freshness of our products. We will reach out to you directly to make it right and we hope to have the opportunity to continue to provide you with delicious seafood for many meals to come.