Jon W.
I have several charges from this…
I have several charges from this company and not even sure what it is. I was charged $37 multiple times and would like a full refund. I'm having a hard time getting in contact with anyone from customer service. I left the email but still had no response. Please refund all of my money. Or if anyone has a 1-800 number notify me.
Response from OctuspayFeb 3, 2025
Dear Jon, We have checked and the refund process for your purchases is underway. We understand your concern and want to assure you that we are working to resolve this issue as quickly as possible. Refunds usually take a few business days to process, depending on the payment method used. We ask for your patience while the process is finalized. If you have any further questions or need additional information, please do not hesitate to contact us. We are available to help. Best regards Octuspay Team


