Radka
Unauthorized payments
Same here, several times since January 2025, only in march 2025 4 payments for nothing? I don’t want to pay for nothing. I would like my money back, my bank is informed and will blacklist your company. This is not really fair. Update 17.04.2025 I was contacted by support of octuspay immediately and they helped me to cancel all the unauthorized payments through the very unserious subscription called "profitable messages". I was also very surprised, because I already get my money back, not everything but most of them. So thanks a lot to the support of octuspay for helping me get my money back, thank you Martha for your support and cancelation of those payments! I will correct my recent experience, support was very helpful - and also will give my hands away from such subscriptions like "profitable messages" in the future. Thanks!
Response from OctuspayApr 9, 2025
Dear, Radka, We have verified that you contacted our support team, and we clarified the situation regarding your account. If you need anything else, we remain at your disposal! Best regards, Octuspay Team


