OctiiveAs an online music service provider, we serve a community of independent artists encouraging creative freedom and reach to fans worldwide.
Octiive (octiive.com) has 22 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Thomas C.
I had a great experience using Octiive for my music distribution needs. The platform was easy to navigate and allowed me to get my music on all major streaming platforms quickly and efficiently. The customer support team was also incredibly helpful and responsive whenever I had questions or concerns. Would highly recommend it to any musician looking for a reliable and user-friendly music distribution service.
Schulie M.
We were with Octiive when they were Mondo Tunes. Then left because it felt more corporate and less indie artist related. But looks like they have brought back the founding ceo and core team of musicians that made the platform dope. Dropped my first single in awhile with them and already saw buncha cool changes! My #1 player if musicians continue runnin it!
Tyler S.
I have used others for singles. Octiive really gets it from an artist support position. They took really good care of me and now have IMO the best dashboard with my project data. I'm bringin all my releases here
Save The H.
Pure scam, Don't use this service. They just close my account without pay!!! Amazing!
Response from OctiiveMay 22, 2024
Hi there, First off, apologies for the late response! We're sorry to hear about your experience, but we can assure you that we are a team of musicians just like you, and the last thing we would ever want is to close accounts or not pay a musician. The only time this occurs is when a project has been flagged by our DSP partners (Spotify, Apple, and the like) and they *require* us to remove the project due to fraudulent activities and/or copyright infringement. If that's not the case, please provide us with additional information about the project. Include your name, artist name, project title, and any other relevant details so we can look into this further. Thanks for your understanding and for being a part of our team.
curry Q.
they locked me out of my account for no reason, didn’t reply to my emails or give me a refund!! i spent $40 on 2 albums and never got a single penny back, i’m very disappointed. update - the money was refunded, a little slow on service but i still got the money back
Response from OctiiveAug 1, 2022
Hi Curry Queen! Let me start off by apologizing for your negative experience with us. But let me assure you that we are here to help you out. Can you give me your artist name / project name? I can look up your profile and get things squared away for you. Or if you'd like to email us at [email protected], I have the team in the loop with your issue and are ready to help out. Best, Octiive
Marek S.
Octiive is okay, but when I requested my payout to my Paypal account, Paypal blocked my whole account and requested Octiive to confirm the transaction. I contacted Octiive for support, but I didn't receive any professional assistance. My PayPal stay was blocked, my normal salary also got blocked, and I wasn't able to pay for my apartment. So for me it was not a nice experience at all.
Response from OctiiveJun 17, 2022
Marek, we're sorry to hear about the way things went regarding PayPal and getting your funds. We've been trying to find ways to make it easier and stream line for you and others using our services. I know things have already transpired but if you go through any other issues, please reach out to my personal company email, [email protected], and I'll assist you in real time and get you a little more reassurance next time something like this happens.
FOSTEUR
Rather confused about some of the reviews here, but you don't often think to write a review if everything goes smoothly, do you? In my case,things have run like clockwork now for over two years, after 5 albums and numerous singles. They all come out on time and I get paid quickly (with very good breakdown of the sale type and country etc). The web interface was a bit quirky two years ago, but it is much better now. The number of stores (750) is unrivalled and the prices are reasonable. The choice of genres is huge. The best part however has been the service. I have had some pretty weird requests and all have been dealt with promptly. Once YouTube didn't list an album (title was a bit dodgy!) - but it was dealt with and YouTube had it on their site within 2 days. I wanted something special on The Qobuz, Tidal and 7 Digital platforms - and it was arranged quickly I bought a PR Blast - and they listen to your stuff properly. I had quite a chat with the guy who did it. Octiive really is run by musicians, not business moguls. They understand what it is like and they DO try to help. Octiive may not be for everyone, but it suits me perfectly - I am a solo artist and just want to my music out there, in as many places as possible, including China.
Response from OctiiveAug 9, 2022
We're happy to help you FOSTEUR!! Congrats on the releases and cheers!!
Lloyd L.
They should not be in business...They look good, but have no idea what they are doing..after waiting almost a month to go live they botched it and the single was released under a unverified rogue account... After demanding a take done..i had difficulty reuploading the track to other distributors..and its been hell since.. STAY FAR!!..
Response from OctiiveMay 22, 2024
Hi Lloyd, First off, sincere apologies for the delayed response and for the frustration you've experienced. We're genuinely sorry to hear about the issues with your release and want to assure you that we are here to help. We are a team of musicians just like you, and the last thing we want is for anyone to go through what you have. Please feel free to reach out to our team as we'd love to make this right and credit you with services with hands on oversight and additional marketing to help further promote your project. Thank you for your patience and understanding. We truly appreciate you being a part of our community and are committed to getting this sorted out for you. Cheers, The Octiive Team
