OctiiveReviews of octiive.com

Response from OctiiveSep 18, 2025

Hi there, Thanks for taking the time to leave a review. At Octiive, we’re all about putting musicians first and making sure your music gets the support it deserves. We’d really like to help you sort this out, but we’re not entirely sure what specific issues you’re trying to describe here. Please reach out to our Artist Support team directly so we can better understand what’s going on and get this resolved for you. You can contact us at [email protected] with your UPC (735380570583) and any details, and we’ll be happy to dig in and help. Thanks again for sharing your feedback — we’re here to make sure your music journey goes smoothly. — The Octiive Team

Response from OctiiveSep 16, 2024

Hi and thanks for the note but we're a bit confused as to the review/rating? We tried reaching you direct to learn more and have not received a response. Could you please clarify what the review is regarding?

Response from OctiiveMay 22, 2024

Hi Lloyd, First off, sincere apologies for the delayed response and for the frustration you've experienced. We're genuinely sorry to hear about the issues with your release and want to assure you that we are here to help. We are a team of musicians just like you, and the last thing we want is for anyone to go through what you have. Please feel free to reach out to our team as we'd love to make this right and credit you with services with hands on oversight and additional marketing to help further promote your project. Thank you for your patience and understanding. We truly appreciate you being a part of our community and are committed to getting this sorted out for you. Cheers, The Octiive Team

Response from OctiiveMay 22, 2024

Hey sorry for the late response to this. We're a team of musicians who recently bought back our company with plans to reinstill the by musicians for musicians culture. We'd love to get a second shot with you free of cost, and with us helping out with additional label services. We've brought back the band and our industry network :). Much thanks, The Octiive Team

Response from OctiiveMay 22, 2024

Hey! We're really sorry for the hassle you've been through. We presume things have been sorted out, but if not, just shoot us an email at [email protected]. We'd love to chat and make sure everything's cool. We're musicians too, and we recently re-acquired the company and brought back the original founder and team. Let's sort this out together. And hey, we'd like to offer you the next project on us, with some hands-on oversight to make sure it goes smoothly. Catch you soon, The Octiive Team

Response from OctiiveMay 22, 2024

Hey there, I'm really sorry to hear about your experience. That sounds incredibly frustrating. Do you happen to have records of these royalties? The only time artists are locked out or royalties not released is if DSPs or partners *require* it due to fraudulent streams and/or copyright infringement. We definitely want to make sure everything is sorted out properly. If you can provide any details or documentation, please send them over. We're here to help, and we want to make things right for you. Thanks for your understanding. Best, Octiive Team

Response from OctiiveMay 22, 2024

Hey Mohamed, I'm really sorry to hear about your experience. That sounds incredibly frustrating. It's definitely not the kind of service we aim to provide. Could you please reach out to us at [email protected]? We'd like to look into this further and make sure everything gets sorted out for you. It's important to us that you receive the payout you're owed and that any issues with accessing your account are resolved promptly. Also, just to clarify, the only time artists are not paid or locked out is if DSPs require it due to fraudulent streams or copyright infringement. We want to ensure transparency and fairness in all our dealings. Thanks for bringing this to our attention. Best, Octiive Team