OctalogoReviews of octalogo.com

CLASS ACTION All statements can be verified with copies of emails, copies of documents and recordings if anyone would like to question these facts. I have been manipulated and mislead and SCAMMED by OCTALOGO. I have spoken with my Lawyer about OCTALOGO. They lead you to believe that for $500.00 you will have an professional website complete until they get your credit card (which they keep on file) . I am starting a Class Action Lawsuit against this company Please join me if you have been scammed by these professional con artist. I started with Ocalogo for a logo design. $100.00 paid. I received the logo and was pleased with it. Then they said I should copy write it so no one else could use it. $200.00 paid. I could either be protected in the United States but for a little more it would be an international copy-write. The fine print at the bottom, of this Certificate it state's the following (This certificate serves as a formal document that can be submitted to obtain Legal Right to the design. However it does not stand up an any Court Of Law. Octa Logo holds No Responsible if the design gets copied from Linda Schroeder ownership) this document is useless. They started talking to me about web design, I currently have a Shopify Store I designed. They told me that they could design my site and integrate it to my Shopify and it would rank high in the SEO. It would be mobile friendly etc etc. I agreed at a cost of $500.00 and that would get me a professional functioning high ranking site. I have stated all along that it has to integrate with Shopify, as Shopify has a lot of features that are extremely useful and would not give it up. They assured me no problem. I filled out several questionnaire about the look and content I was wanting. Each and every time I would get told we'll get back to you in 3-4 working days. This went on for months I would receive calls from a different person (not mentioning any names) offering what they call add-on at more cost if I want my site to do this that or the other thing and if you refused the extra charge it suddenly became free and no written break down for what the money/free would provide. Their favorite line is (you are my valuable customer). They want $200.00 more to make it mobile accessible. Another call was about 1 year or a lifetime activation fee for the use of wordpress would be another $150.00 per year or $900.00 for lifetime. Then another fee for OCTALOGO to do hosting would be $120.00 for a year and $700.00 Lifetime. However on 9-20-17 I was charged $500.00 for the wordpress website, and charged again on 10-2-17 $500.00 for one year of hosting for $120.00 per year or $700.00 lifetime and SEO friendly web content by OCTALOGO,plus $150.00 per year or $900.00 lifetime for wordpress. My understanding (confirmed by an emails ) was hosting would be $120.00 per year and $700.00 lifetime and 1 year or a lifetime activation fee for the use of wordpress would be another $150.00 per year or $900.00 for lifetime. I was charged $500.00. It does not add up. The next correspondence was as follows (copied from an email: And as per our discussion over the call I can use my coupons and will provide you the complete life time hosting and life time wordpress maintenance and activation fees which is total $1600 I can give you this complete in just $499 by using my monthly coupons. and this will be the final payment of website you don't have to pay any more yearly or monthly fees ) now I feel I'm being coned. Nov 14,17 I received a request to write the content myself and they will place it on the site. Really what did I hire you For. I asked to have access to the site and was told they could not give me access until it was live. I am now getting mad. demanding my money back because I still had nothing and to this date 2-20-18 I still have no access. I was told if I wanted to keep my Shopify store I would have to acquire another domain name and have two stores as wordpress would NOT integrate with Shopify. WTH !!!!! I was told they would provide me with the same domain name only with a (-) in the middle. At this point I said Ok I am so sick of all the con. Now on 1-29-18 They want me to buy another name if I won't take it from Shopify. I have had it with this company the story here in brief goes on and on . I have filed a IC3 internet fraud with the FBI and plan to pursue this until something is done. They have a 100% satisfaction or your money back guarantee on their site. Which they don't honor. I still have no access or a finished site. And the last communication with them was on 1-24-18 they have my money why should the communicate. I have had it and will not stop until my $1,300.00 is returned. I will post this any place and every place. Please Join Me. 2-22-18 In addition to my complaint these are copied and pasted from a small portion of the email communications. ( Notice all the typos and their going to do a website) As discussed over the call below is the list of your payments which youve paid in past Date Payment Decription 7-Sep 100 professional logo 9/13/2017 $200 Owner ship certificate 9/20/2017 $500 wordpress website 10/2/2017 $500 One year hosting and SEO friendly web content Dear Linda, Hope you’re doing well, As discussed over the call below are the answers of your questions me: First I don't have access to wordpress still, also is there any monthly fee or any other reoccurring charges for using wordpress. Octa: your website is right now on testlink we will provide you the credentials of wordpress after making the website live, the fees for the wordpress maintenance and activation is $150 per year and $900 for life time which is officially wordpress fees. me: Is there any ongoing support and for how long, will wordpress integrate with Shopify and other apps. Octa: we will provide you the complete maintenance and support until the website is on test server and will provide you one month maintence after making your website live and we will include all the ecommerce functionality as well as payment integration on to your website me: Please define SEO Friendly, and what I can expect from the SEO rating. Octa: SEO friendly content is professional, rich and unique content for your business Google will prioritize your Website and will index it if the Content is SEO Friendly. One additional thing which we discuss over the call is you've paid for one year web hosting if you would like to change the hosting so you can change it and if you would like us to host your website so that will $120 for year and $700 for life time And as per our discussion over the call I can use my coupons and will provide you the complete life time hosting and life time wordpress maintenance and activation fees which is total $1600 I can give you this complete in just $499 by using my monthly coupons. and this will be the final paymnet of website you don't have to pay any more yeary or monthly fees Get well soon If you need any sort of help so do let me know Regards, Ferris Marven me: Clearly I have paid $500.00 for the wordpress website then Octalogo took another $500.00 10/2/2017 for One year hosting and SEO friendly web content . $200.00 for a useless certificate. I did receive a logo design $100.00 I was pleased with. Then I receive the following: your website is right now on testlink we will provide you the credentials of wordpress after making the website live, the fees for the wordpress maintenance and activation is $150 peryear and $900 for life One additional thing which we discuss over the call is you've paid for one year web hosting if you would like to change the hosting so you can change it and if you would like us to host your website so that will $120 for year and $700 for life timetime which is officially wordpress fees. NOTE wordpress Plans per month: Free Personal Premium Business 0 $4 $8 $25 (wonder if wordpress knows what they are charging) I paid $150.. I authorized $150. they took $500 (they keep your card number on file) It was supposed to be SEO friendly high ranking for the first $500. That was their pitch to get me to do the website. I am the widow of a Viet Nam Veteran deceased from service connect cancer. As well as I am a senior citizen who lives on Social Security. I feel mislead and lied to and will not stop until my money is returned. As of 2-22-18 I still have nothing and no access to what I paid for.

READ!! If you have been scammed and neglected by this company, then maybe you would be interested in what I have to say. I am looking for people to join my class action against them. I am starting a class action against this company starting tomorrow and have already been talking to attorneys about this company. They are nothing but a scam and just wants your money. They will KEEP your credit card on file without your consent. please see my story of what they did down below. I have recordings and also email snapshots if anyone needs proof of what they did (just in case they come on here and make up a story). Look at their ratings on yelp reviews. NONE, ZERO, ZIP, POSITIVE FEEDBACKS. ALL 1 STAR... The reason why their ratings on trustpilot is higher is because they get the negative feedback removed.... I hired them for some bbcode banners to be made. $159 total. They said 48-72 hours time for this product to be made and they said I would receive the banners by end of day 2-12-2018 at latest. No response from them telling me anything about the banners not going to be finished. On 2-12-2018, I called them and told them i haven't heard anything about my banners and they "don't worry, you will have it by end of day". Then I mentioned something about a website and so they transferred me to a rep to talk about a website being built. They started being very forceful and then they kept cutting the price lower and lower and then came with a conclusion price of $350 for the website. I said OK and told them to send me an EMAIL ME THE PAYMENT LINK so I can make a payment LATER today (2-12) when I have transferred enough money in my account. Well, let's fast forward a few hours later. I am driving home from work, and was completely empty on gas. So I stopped by a gas station to get some gas. I pulled out my card (same card I used to pay them the initial $159, which now had only $50 bucks left on there.) To my surprise, my card is DECLINED. So I thought maybe it was an error, so I logged onto my credit card. My jaw dropped when i saw that octaglogo charged my card $450 for the website. I will point out a few things: 1. I NEVER consented to them keeping my credit card on file for charging any future purchases. 2. I never consented to them charging my card the $450 (or anything at all) at all 3. I specifically said to send me a payment link and let me make the payment myself, after I have put in more cash into my debit card. So I called them (on 2-13-2018) and emailed them and said they need to refund me immediately for the $450, and that I never consented to it. I also said that the logos were never sent so I am requesting a refund of $159 also. They have a 100% satisfaction or your money back guarantee (which is fake info). So since they charged my card without my consent AND did not meet the deadline for the banners. I asked for my refund for both, because I didn't want to deal with them anymore. This is after I started to search for them online and found nothing but bad reviews about them. Well, with no surprise, when I was asking them for a refund, they went around circles and said NO to the refund and said I consented to the charge, EVEN THOUGH I HAD THE RECORDING and told them to let's sit there and listen to it together. The rep said he didn't want to listen to it. Then they said we are sending you the banners now.. So then I looked online, and instead of sending me code banners, they sent me static logos (very cheap, you can get these made for 5 bucks on freelancer sites.). I have also file d IC3 internet fraud with the FBI. Thanks for reading my post, and I hope you think twice before dealing with this company.

TERRIBLE SERVICE. Ended up ditching the site they created for $1000 to make my own on wix.com. We are business owners of 3 companies for the past 14 years. No strangers to business, but these guys are strangers to creating a site. The back end side was a disaster, for even things as simple as photo display and editing. Save your time and money! This company is tied in with others as well, all with foreign speaking workers. I originally got passed on to them through Logo Scientist and had contact with employees with Octa Design email addresses, too. They're all inter-connected. They connected me with a web host company after I had them secure a doman name, and the company contact shows as Pakistan...they swear they're in the states (perhaps on paper but you connect elsewhere with sometimes bad phone reception.

I sent a review on August 25, 2017 and just got a response on Dec. 7, 2017. I really think that response time says it all. They would have been better off not to do anything but instead reminded me of the many promises they made and never cam through. Greg

The absolute worst web design ever!!!! They are all talk and no response...I would highly recommend using anyone but Octalogo. They never even finished the job I paid for.

Octa Logo Customer Serive: Octa Logo is the worst company I have ever used period. Any reviews you read on this company that are positive are fake. I have been working on a design with them since February and it is November and I have nothing. Sometimes it’s weeks before you get any response. So then if you want to talk to customer service , they absolutely will not help you and refer you back to the person who isn’t contacting you back in the first place. Design Work: I have contracted out over 100 designs and these guys are terrible. I you want something specific and customized forget it. If you are reading this and got work back from them, there are a thousand designers that could have done better.

Unprofessional work and conduct. Some of the logos they present on their website are quite nice, however, all they provide you is machine generated logos you can easily do for free on many web services. Their money back guarantee is useless. I paid with American Express and they refunded me out of courtesy. I am pretty sure that they didn't follow up with Octagroup as the process would be more expensive than the loss. This is how Octalogo gets away with it

Octalogo, OctaVideo, LogoScientist, Globelink Studios and more are all interconnected. These guys, well the buyer of the domains (Alex Walker) and other key players that are apart of this group, bought a domain called Animaterz.com. They took our logo, client list, website design, client testimonials, etc and used it. I found it because it was indexed by google. In a chat I asked if this was Demoflick (I’m co-founder), and I have a screenshot of them saying yes. We work with Fortune 500 companies and to showcase the work we’ve done for them as their own is hideous. BEWARE. This conglomerate of companies is bad news and sadly they own over 100 domains.