OCEANE Body.Mind.SoulReviews of oceanebeauty.com

Great customer service from Farrenn! Took care of my issue quickly and curtiously. They exceeded my expectations

My order was received super quick (to Australia) and I was surprised with a complimentary hand & body cream too. Great communication throughout my purchase. Love their white pearl exfoliating gel. A must in your weekly skincare regime!

Truly love this moisturizer! It's hard to find a good moisturizer, I kept bouncing from product to product till I found this one and I'm loving it!! Definitely recommend it!

Hi - I recently contacted the company with a question about one of their products. They were prompt, respectful and very, very helpful. They got in touch within hours and they were happy to help by replacing the product, which was sent ground UPS and I got it in two days. I'm really very impressed - VERY impressed, with the customer service. I highly recommend this company - and wonderful products. Thank you, Oceane! ` Sonia McSweeney

Bought the Oceane White Pearl peeling gel and moisturizing cream when we went to Connecticut. Fell in love with the cream instantly. It smells so good and makes my skin feel so soft when I wake up the next day. The peeling gel took several uses before I felt like I was doing it correctly. I love how my face feels so clean after. Ordered two sets when I heard of the buy one, take one promo. There was a mix up with my order but customer service was above and beyond. They stayed on top of things, got my products sorted out ASAP, and kept me updated the whole time. Trying to save up for more of their wonderful products. :)

KUDOS to Farrenn Holt, Customer Service Specialist - I was disappointed that the Turquoise Pearl Face Lift Mask cylinder ran out of product after only 6 months of purchasing it and it was supposed to last one year. I emailed my complaint to Forever Flawless and within a day I received a note asking for my address so they could send a replacement to me - I was shocked! I've never been treated so kindly by a company; it was truly a great experience. Would order anything from them - they stand behind their product. Patricia

I'm not a fan of lots of time spent on creams and beauty procedures. That's why Oceane products work great for me. Even inconsistent applications of the products will great great results.

I live in Italy, and I purchased two Oceane masks (Turquoise Pearl Instant Lift and Pink Pearl Collagen Boost) at a privately owned and independently operated beauty store in LA. Both syringes got stuck after just a few applications, but being back in Italy I couldn't go to the store and ask for replacement. I emailed Oceane customer service only to ask if there was any way to get the product out of the airless tubes other than pumping it out. Farrenn replied after just a few hours, and explained to me that the problem with the syringes was probably caused by improper storage and that he would report that to the store. He said my satisfaction was his number one priority and he was going to replace them at no cost, and include a free gift for the inconvenience caused by this situation. All I had to do was providing my shipping address and proof of purchase. In 24 hours the products were shipped to me in Italy, at no cost. What else can I say? Amazing products and amazing customer service!!!