obscuredusk.comReviews of obscuredusk.com

Terrible sizing! Very hard to return! Product poor quality!

I have no idea about the quality of their product because it is in the original box in a sealed box. According to their website, I had the option to return products if return is requested within 14 days of receipts of product and in its original packaging. Below is the companies response upon my requesting a refund. “I’m sorry for the bad shopping experience. If you really don’t like them, I think you can give it to your friends as a gift. Maybe they will like it very much. Thanks for your understanding”. My reply This is directly from your website, it has been less than 14 days since I received my product. Please issue a return per your websites return policy. I have not opened the package so it meets all your return requirements, please issue a return label and a refund. We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufactureror our transit station. THEIR REPLY TO MY REQUST FOR RETURN Please don't be angry. I really want to help you solve the problem, my valued customer. I have tried my best to compensate you. And we can refund you $8 as compensation. Hope you can accept it. Thank you for your understanding.

The ad reads "A beautiful well designed walnut wooden medium messenger box "briefcase style" perfect for the eclectic writers, designers, creatives, architects, or anyone that just loves writing...Handmade with walnut wood and long-lasting leather interiors." But sadly that is not what I received.....the Walnut Writer's Box is not walnut. It does not have anything leather on it. Instead it is a cheap, lightweight wooden box (I suspect basswood or balsa wood), stained to look like walnut, and it comes with a nylon strap, and interior elastic items that are *stapled* to the inside of the box. The lid was warped and doesn't close properly, and the hardware on it is so cheap that I can bend the metal by pulling on it gently. Not ever going to be able to use it in the real world.