Oakley Standard IssueReviews of oakleysi.com

I always used Oakley SI to purchase sunglasses and prescription glasses for my family and myself. They have high quality sunglasses! The SI website specific to military and first responders are a great way to show their appreciation to us! Love this website!

8+ years of shopping on OakleySI has been great. Great prices and haven’t had issues with shipments to APO.

My husband's been a loyal Oakley SI customer for years as an active-duty military member stationed and deployed overseas. He always appreciated the idea behind Oakley SI — to support service members with quality eyewear at a fair price. But after trying to order prescription sunglasses in February, we've gone through over three months of repeated failures: canceled orders due to Oakley’s slow processing, miscommunication, and excuses. The order was canceled over an expired prescription (no one contacted me to update it, so why do they even ask for email and phone number?!), then they failed to deliver, which took too long and the new prescription sheet became outdated when trying to order again. Then they claimed they shipped, but USPS returned the package — and now Oakley suddenly tells me they no longer ship to APO/FPO addresses, which is directly contradicted by their own website. We spent hours on the phone with their customer service for four separate attempts to order and get this right — and after all that, nothing and I probably won't have sunglasses for my vacation in June. We just ordered the Oakley sunglasses locally in Germany — cheaper, faster delivery (5–13 days), and better service. Honestly, there’s no point in staying loyal to Oakley SI anymore if you’re stationed abroad. You’ll get better prices and better treatment elsewhere. Avoid the frustration. Avoid Oakley SI.

These glasses are no bigger than the flak 2.0 XL. Don’t waste your money

I’m a big fan of Oakley.SI. I have bought a few pairs of sunglasses and boots. I had to return a pair of glasses because they didn’t fit, and they were very understanding and refund me without any issues. They have a cool referral code and i got my buddy to save $80 dollars on his purchase. Loved the oakley sunglasses i bought from the website. Very reliable and fast free shipping! Will continue to recommend and buy from this company.

Avoid Oakley! Overpriced. Poor business practices. Look elsewhere.

At this point I don't know if they have an employee shortage or qualified worker issue. I placed an order back on March 21st and the order said it would arrive April 3. I received no follow up emails or contacts. I finally called and was told my "item was lost in the warehouse." I was then told I could ask for a refund or the item to be re-ordered. I chose re-order which at this point I feel was a mistake. My new order was supposed to arrive today, May 3rd. I spoke via chat 3 days ago to a representative. They said my item was made and awaiting shipment and should arrive today. Again, no update on my account, just "in-process." They never gave me a tracking shipment number. I called the representative today and they only told me that it is "in process". I kept asking where they were in the process and she would not say. I asked if they had a worker shortage and she stated that they did. I then jumped on the chat and spoke to a representative or possibly AI and they said my package will arrive today if it says it will. I said what's the tracking number and they said they have to make one. At this point I am not expecting my item and will most likely cancel and hopefully get a refund. I have been a loyal supporter of Oakley SI since 2005. I have never had anything but great service from them over the years until now. I just don't know if that's indicative of how the company is being run or what they think of veterans now.

The single time I had a problem, was when the post office lost a package. Oakley replaced it and sent the new one expedited... Seems like a problem with the post office, instead of Oakley. The new order did not come packaged as if from Oakley (sad that they have to do that).